Hello, thank you for using Howly. Iβll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please clarify - have you forgotten the password from your wi-fi router?
Yes
Can you please specify both the brand and the model of your router?
Samsung Android
I see you told me about your phone, but please tell me the brand and the model of your router
Model: Blade A7S 2020-T
SUMSUNG
I see you provided with me the brand and the model of your phone but not a modem/router
CAN NOT REMEMBER PASSWORD
You can't connect to wireless internet from your phone because you forgot the password from wi-fi hotspot, am I correct?
CORRECT
Thank you. Wireless internet comes from a router
That's why I need to know if you have this device near you
Let me know please
YES I have
Please take a look at it and let me know what's the brand and the model of wi-fi router
Also it may have a label on it
The password may be printed on that label
Telstra 1A524E
Thank you!
Could you please check if it has a label where the password could be printed
Let me know then please
Yes has password Thankyou so much
Good to hear, *****! Please check if the password works
Please just wait a minute Thankyou
Sure, take your time
Yes Thankyou so much for your help π
Great to hear!
Thanks again π
Iβm glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No Thanks
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