Updated: April 05, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

Could I please speak to someone about problems with a bid?

Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please explain the issue in detail?

Customer Replay

I bid on a bike not realising it was in Sydney! I live in Brisbane! I have the winning bid
and would like to cancel!

Could you clarify what you want to cancel?

Customer Replay

The purchase of the bike!

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Could you tell me where you bought it?

Customer Replay

Glen more Park! It hasn’t been paid for!
On EBay!


Here's how:

  1. Go to Purchase history - open in new window or tab and find the order you want to cancel.
  2. Select the More actions dropdown menu and select Contact seller.
  3. Choose Request to cancel this order, then Contact the seller.
  4. Explain to the seller why you need to cancel, and select Send.
Customer Replay

Thank you!

Please feel free to contact us at any time. We'll be happy to help you.

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