Updated: May 04, 2023
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by Sofiia Tsiunyk
Tech Expert & Writer
428 resolved issues

Can’t use my mobile as run out of minutes need to know how to get back on track

Hello, thank you for using Howly.
Can you tell me what mobile network provider do you use? Like o2, T-mobile, Vodafone etc?

Customer Replay

id mobile


Alright, to add minutes please follow these steps:
Log in to the iD Mobile app, go to ‘Add-ons’, click on 'Buy', and choose the add-on you want. Then click ‘Buy now’ and confirm your purchase. Your add-on will be added to your account.
Here's a link for the app: https://www.idmobile.co.uk/app

Customer Replay

thank you will sign off now and try the app

Glad to assist *****, if you have any extra questions I'll be glad to address them
Is there anything else I can do for you today?

Customer Replay

no thank you

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Got you
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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