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Can't get my hmdi to work on tv
Short summary:
- Try using another HDMI port on the TV.
- If the issue persists, manually switch between all HDMI ports on the TV via the Input/Source button.
- Restart the Lorex device.
- If the issue persists, try using a different HDMI cable.
- If the problem still exists, reset the video output settings on the Lorex device.
Hold the center button on the device for around 5-10 seconds.
Check if you see the Lorex logo on screen after that.
If the logo does not appear, disconnect the HDMI cable from Lorex, then connect the HDMI back while holding the center button. - If the issue still persists, reset the Lorex device.
Turn it off, and disconnect the power cable from the outlet.
Press and hold the center button, and connect the power cable to the outlet, keep holding the center button for 30 seconds. - After resetting the Lorex device, check if everything is working fine.
Hello, thank you for using Howly.
What device you are connecting to TV via HDMI?
Lorex
it has been working and no stoped
now wont connect to HDMI
Thank you, do you see the default message for your TV like 'No signal' or any other message?
no signal
when I go to hdmi no signal
On your TV remote try switching to another HDMI ports
I did
Do you use your Lorex E892 with a smartphone, does it work on a smartphone?
no
Understood, can you try any other HDMI cable?
ok be a few minutes
it still says no signal
brand new cable
Good, we need to reset video output settings
the rest of tv is workng
Hold the center button on the device for around 5-10 seconds, check if you see the Lorex logo on screen after that
If that will not work disconnect the HDMI cable from Lorex, then connect the HDMI back while holding the center button
nothing
hold on
Sure, let me know if you see any image
nothing
Please check the indicators, does the power and network indicators are glowing?
yes
on the lorex
Good
Could you please tell me when did the problem occur?
Maybe it is a new TV or you changed any settings on the TV?
about three hours ago
went back to factory setting and i use this tv for lorex only
Please manually switch between all HDMI ports on your TV via the Input/Source button
I Have
how do you know if the hdmi is on
it asks if it is on
Select yes
The TV may change the settings for input after that
Let me know if you notice any changes, if not we can soft reset Lorex with keeping it's settings
where do you slect yes
If you can't select it is just a message like 'Check if your device' and no options for input settings from the TV
Let's reset the Lorex, please follow this:
- Turn it off, and disconnect the power cable from a outlet
- Press and hold the center button and connect the power cable to an outlet and keep holding the center button for 30 seconds
it is starting to conect done it is back on
Great, check if everything is working fine
will do
seams to be working thanks
Glad I was able to help
Please let me know if there is anything else I can do for you at the moment
no thank you bye
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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