One day you receive a notification about the charge of your funds from the account marked DRI Kaspersky com or DRI*Kaspersky Lab. If you don’t know what you’ve been charged for, let's figure out what it is and how you can get your money back from DRI Kaspersky Lab. All you need is just a few minutes of your time and instructions from Howly experts.
DRI is an acronym for Digital River's digital payment service. It is responsible for analyzing e-commerce, payments, and marketing services.
Kaspersky Lab is a Russian company that is developing programs aimed at protecting computers from viruses, spam, and other malware. This company offers various products for laptops and smartphones. The usage of its services is prepaid and works on a subscription basis.
On their website, kaspersky.com, you can buy various tools, usually with a yearly subscription. The price depends on the number of protected devices and types of protection. Payments are made mainly by credit card.
After subscribing, you’ll get automatic Kaspersky auto-renewal. Once you pass a billing date, you’ll get fully charged for the next period. Unfortunately, users often forget to turn off auto-renewal, so the funds are still charged from their accounts. But such unexpected charges also happen to people who have never used the Kaspersky service.
So let's figure out together how to cancel Kaspersky auto-renewal and what to do if funds were withdrawn from you without your consent.
If you purchase some software from Kaspersky, you subscribe to a renewal of its paid tools and most likely agree to automatic license renewal.
If you already have a My Kaspersky account, follow these steps to cancel Kaspersky auto-renewal:
If you see a membership, but can’t cancel a Kaspersky subscription, contact their support team.
If you purchased a Kaspersky product through the Digital River service, follow the next steps to cancel Kaspersky auto-renewal :
Notice: In a payment marked DRI Kaspersky, you can see a number order of 11-12 digits. You can use this order number to log in to your account.
If you have any issues following these instructions, contact Digital River agents via this link.
When you get a DRI Kaspersky com or DRI Kaspersky Lab charge, don’t worry. It’s not a scam, but a forgotten membership:
What can you do in different situations to stop being charged by this company:
Contact Kaspersky support, and tell the date of purchase, the date when you unsuccessfully tried to cancel the membership, full name, e-mail, and order number.
There are two ways you can start your membership: via the Kaspersky site and with Digital River service. Visit my.kaspersky.com and log into your account. If you didn’t see active membership but still get charges, check Digital River.
Withdraw your membership. Visit https://my.kaspersky.com/, go to Subscriptions → Manage → Cancel. You can still use premium antivirus up to the next payment date.
To sum up, if you are charged by DRI Kaspersky C, then you most likely haven't canceled your annual subscription. Please don't forget to cancel paid subscriptions when you no longer need them. In this article, we figured out what a payment marked DRI Kaspersky com means and how to protect your card from unwanted payments.
What about starting a discussion? Be the first to share your thoughts!