A very common problem is when MFPs and printers do not pick up paper after you send a document to print. This occurs from time to time with both laser and inkjet devices, various models of HP, Epson, Samsung, etc. To get rid of this type of problem, you should first determine the cause of its occurrence. The problem is often associated with minor software failures, the use of paper of inappropriate quality, the wear and tear of rollers over time, and the ingress of various objects inside the printer. Such problems can usually be solved very easily, even without the help of specialists.
You should start by checking the printer to see if it is working properly and if there are any software failures. You should immediately find out if the rollers are rotating. To do this, proceed as follows:
If after plugging in and pressing the power button on the printer Xerox, Brother, Canon or any other model does not light up the corresponding indicator, it is better to contact the professionals.
The same should be done if you lack practical experience in repairing such equipment.
You will also need the help of service professionals if the rollers and carriage do not move after being sent to print. But first, you can try to reset the settings to rule out the possibility of a software failure. To do this, proceed as follows:
If the parts (roller, carriage) start moving and the check document prints out, you can continue working. The cause of the problem is the malfunction in the control program. When everything is working, but the paper does not come in at all or the sheets are only taken in half, then you should look for the cause by carrying out further checks.
Another common reason for your issue can be poor paper quality. To troubleshoot the problem in this case, proceed as follows:
If the document is printed normally, then this is your cause, and you can continue to work as usual. If it fails, you should consider other possible problems.
One possible reason for a printer not picking up paper, or not doing so well, could be foreign objects inside it. To get them out, you can do the following:
Small pieces of paper can also cause a problem. If any pieces of paper are found, they should always be removed. If the result is unsatisfactory, it is necessary to continue with the repair.
A common problem with the lack of paper grip is a malfunction in the internal components of the machine. Most often it happens due to the fact that the roller responsible for the paper grip has become very dirty and no longer performs its functions. This is a natural process associated with the long use of the machine.
In this case, the problem is solved by cleaning the rollers. To do this, you should prepare the following:
It is advisable to avoid the use of any cleaning agents or alcohol-based products. It is best to use special products for cleaning rubber. As an option, "Copikliner" is a good choice. If there is nothing at all, then water will do. The process of cleaning rollers:
When cleaning, it is important to make sure that no liquid enters the printer itself. To make it easier to clean the rollers, you can first loosen the clamps slightly. Some models allow you to remove them from the device altogether. That way, cleaning will be much easier.
The second reason for the lack of paper grip can be a worn roller. A simple solution to this problem is to replace the rollers. However, there is another way to solve the problem.
However, these measures are temporary, and it would be best to replace the old rollers.
Manipulation with the rollers may not have the desired effect. The fact is that they are not the only ones responsible for picking up paper. In every printer, there are other paper feed units. With frequent use, they may be too worn out and no longer perform their functions. There is too much gap, so the paper simply does not grip.
There are several ways to deal with this problem.
Canon model printers have another weakness. Very often the paper sensor gets dirty. It is needed to control the flag which is raised when a sheet of paper is fed. If the sensor is defective, a jam occurs and further paper feeding becomes impossible.
The printer or multifunction device does not pick up paper even if you change the settings of the drivers that are responsible for printing documents. The procedure to correct the problem, in this case, is as follows:
It is worth remembering that lack of paper grip is the most common problem among all printer owners. This problem can be related to a large number of non-obvious causes. Therefore, in order to be completely sure of the cause of the malfunction and fix it, it is not recommended to make repairs with your own hands.
It is important to note that in some models when you turn on the manual paper feed, the grip is disabled. Usually, users activate this function and then forget about it. To return to automatic mode, you must enter the menu and select the appropriate option.
In any case, if this problem occurs, you can try to clean the rollers or use the other given tips. However, if they do not help, it is better not to make further repairs yourself. You should take the printer to specialists who can make an accurate "diagnosis" and repair the equipment.
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