The touchpad doesn’t work on the Lenovo Ideapad 320 laptop

Updated: April 05, 2023
6 min read
The touchpad doesn’t work on the Lenovo Ideapad 320 laptop
by Hanna Finley
Tech Expert & Writer
Checked by
Quality Control team

Using a Lenovo Ideapad 320 laptop without a properly working touchpad becomes extremely uncomfortable. How to deal with the problem? You can find the answer to this question below.

Before we start

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Signs of touchpad failure

  1. Total lack of reaction
  2. Very slow speed. Moving the cursor is very difficult.
  3. Constant crashes when you’re trying to scroll.
  4. Decreased sensitivity, occurring more and more frequently.

You can try to resume normal operation by following the steps below.

Turning off

In some cases, the touchpad stops responding to touch when it is trivially turned off. This problem has the most favorable prognosis. You just need to use a combination of two keys.

The tandem F8+Fn should start the normal operation of the element. But this happens only when we are not discussing any breakage. By the way, the help of "hotkeys" is not the only successful way out of the problem.

A dedicated Function button can also save the day. The touchpad will immediately stop working if you accidentally press it without noticing. Be sure to check this feature.

Mechanical damage

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It's common for the Lenovo Ideapad 320 touchpad to malfunction due to external damage. Did you drop the gadget from a height? In this case, the probability of breakage is considerably higher. Any careless handling is a vicious enemy of maintaining the normal state of the equipment.

In this case, there is only one way out - contact a trusted service. The master will clarify whether there is a connection between the fall and the lack of functioning. If confirmed, you will need a replacement with a new original element.


Sometimes the problem is caused by the need to update the drivers. In this case, you need to make sure that the activation of the touchpad with the special buttons was successful. It is important to update outdated driver data on time.

If you installed a new operating system not too long ago, you might also encounter a non-functional touchpad. The reason for this is simple: the very fact of downloading the correct driver was thrown out of memory. This can be easily fixed.

You can do it yourself if the system has not automatically reinstalled the drivers. You have to go to the Device Manager and then to the Mouse settings. Find the appropriate tab in the menu and update the data manually.

Control Panel and BIOS

To restart the touchpad, go to the Control Panel. There you should find the mouse operation settings. The corresponding items allow you to enable/disable the device. Didn't it help? Let's move on.

It is necessary to enter the BIOS. In the menu, we find the Advanced tab. After clicking on it, you should see the Internal Pointing Device item. You should select Enabled, thereby activating the touchpad. Do not forget to save your settings.

If all attempts are in vain

Trying in vain, as the touchpad still refuses to respond? Type your question to the online help center Howly. Masters who work here have extensive experience troubleshooting touchpads on laptops of this model and not only.

The specialist will help you make a competent diagnosis and clarify the exact cause of the problem. If the need for element replacement is confirmed, you'll get instructions on how to fix your device quickly.

You can get an answer directly from the comfort of your home. You pay only for a professional service. An employee of Howly will ensure the device won't make you feel any similar issues in the future.

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