To make sure everything runs smoothly, you'll need to take care of your backups beforehand.
It's easy enough to restore Viber on your phone. After installing the program, you need to enter your old contact number and password. If the account was deactivated, you will have to register a new one.
According to the developers, the data of Viber users is not stored on servers. But correspondence from the application can be copied to cloud storage or written to smartphone memory to be downloaded back to the program later.
The sequence of steps for copying and restoring is almost the same for Android and iOS. All manipulations should be performed exactly from the mobile device - you can't do it from your computer.
Restoring data from cloud storage works only if it has been set up in advance. After installing the program and entering personal information, Viber will automatically offer to download a backup copy.
It will only be available for use on the same phone number and Google or Apple account from which you originally started the backup. Here's how you can do it:
Another, less convenient option for recovering correspondence is to ask a friend or colleague to forward you all or some of your messages. This way you can prepare for possible disruptions and reinstallations in advance.
When you reinstall Viber, it will offer you to restore the reserve of correspondence immediately after entering and activating the phone number. But you can also download saved chats from the already installed application. To do this, proceed as follows:
However, if you take some time to set up a backup, the account will not change after reinstallation. The chats will have all the texts and media files you shared with users.
The only way to recover deleted messages without backups is with the help of friends. Ask them to resend you previously sent messages in the conversation.
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