Snapchat suspicious login – what to do?

Updated: March 07, 2023
6 min read
Snapchat suspicious login – what to do?
by Dmytro Sywyi
Tech Expert & Writer
Checked by
Quality Control team

Many Snapchat users report that their phones will not let them log in, showing the “Suspicious login” error message instead. We'll teach you how to fix the problem in this article.

Before we start

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What is a suspicious login attempt on Snapchat?

A compromised Snapchat profile (also known as a hacked profile) is one that has been obtained by those who are not permitted to do it. If Snapchat detects suspicious activity in someone’s account, it automatically mails to the associated email address that this Snapchat profile has been accessed by someone else.

How to fix a suspicious login attempt on Snapchat?

Suspicious login attempt on Snapchat?

The error called “Suspicious login” on Snapchat can be resolved in a number of ways. Don't be scared, especially when you know that the email address and phone number associated with your account are correct. But even if they aren't, you can still try contacting Snapchat support to get your account access restored.

All you need to fix this problem is to go through a quick security check. To confirm that it’s you who are trying to access your Snapchat account, the company will generate and send you a security code.

Enter this code delivered to your email address or via SMS, and your suspicious login issue will be resolved.

Entering the code delivered to your email or SMS

What to do if your Snapchat is compromised?

Snapchat is compromised

If you detect strange behavior like the following, your Snapchat account may be hacked:

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  • Junk mail sent from your profile.
  • You received an alert that someone entered your profile from a different location, IP address, or gadget.
  • You are suddenly asked to log back into the app while using it.
  • Without your approval, new people are added to your list of contacts.
  • Unauthorized changes were made to your Snapchat user's phone number or email address.

Usually, in such cases, Snapchat blocks your account and sends you the ‘Your account is compromised’ message. If you have faced this problem, contact the Snapchat support team for further advice.

Another way to fix this issue, if any of the above-mentioned actions have occurred, is to reset your password as quickly as possible.

To reset your password via SMS or email, you need to:

  1. Follow the “Forgot your password?” link.
  2. Next, choose the most comfortable way for you to reset your password — via SMS or email.
  3. Wait a moment to get a verification code.
  4. Enter the received code and tap on Continue.
  5. Then you will be redirected to the page where you will be able to change your password.

How can you keep your account safe?

Take some time to learn how to keep your Snapchat account safe after you have regained access.

Make sure your email address and phone number are correct

In the Snapchat setting, double-check that the email and phone number linked to your account are correct. This will enable you to verify that the account is yours in case you lose access to your account.

Your email address and phone number are correct

Set up a two-factor authentication

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The two-factor authentication approach will help you remove suspicious login attempts on Snapchat.

Set up a two-factor authentication
  1. Go to Settings by tapping on your Profile symbol;
  2. Select Two-Factor Authentication;
  3. Then choose Recovery Code;
  4. Tap on Generate Code;
  5. Next, verify your identity by entering your password and the code received on your device.

Choose a strong password

We advise you to pick a strong, reliable password to avert Snapchat's suspicious login. It must be unique, complex, and difficult to guess.

We also do not suggest selecting the same password you already use on other websites.

A quick tip: Consider a password manager to record all your accounts' passwords.

Choose a strong password

The minimum password length for Snapchat is eight characters, though more extended passwords are recommended (provided they are unique). Short terms or sentences can help you create passwords that are complex and original while still easy to remember, yet don’t forget to add capital letters as well as numbers to make your password more secure.

Forget unrecognized linked gadgets

By doing this, you'll be signed out of linked gadgets, and any future logins will take two-factor authentication if you have it set.

Forget unrecognized linked gadgets
  1. Tap on the Profile logo at the top of the Camera screen;
  2. Click on the Settings button;
  3. Select Two Factor Authentication;
  4. Then choose Forget Devices;
  5. Tap on the cross button beside each device you want to forget, then confirm your choice by tapping Yes.


Using these methods, you can not only log in to Snapchat when it says, “Suspicious login,” but also prevent your account from being compromised. And if you have other questions about your Snapchat account, contact Howly experts!

Howly expert is ready to help you with your Apps problem


Invalid Date
thank u for keeping my account secure🙏
Ava Johnson
Invalid Date
The article's tips and tricks worked like a charm, and I'm back to snapping with peace of mind!
Invalid Date
It gave me some valuable insights. It's always good to know how to protect our accounts in this digital age.
Invalid Date
Handling a suspicious login felt like a wild goose chase... The recovery process was a headache, and I wish it were smoother😕
Grace Hayees
Invalid Date
I owe a big thanks to you for guiding me through a suspicious login incident. You guys are lifesavers!
Invalid Date
it's good to be informed and stay one step ahead of potential security threats
Invalid Date
Sending virtual hugs for rescuing my account from a suspicious login. You guys are the best🤗
Invalid Date
Hi everyone, I want to share my experience with a suspicious login on Snapchat. Thanks to the steps outlined in this article, I quickly regained control of my account. You've earned my trust and respect!
Carry K
Invalid Date
I received a suspicious login notification and snapchat's recovery process was confusing and time-consuming. Buut it's good that the problem is solved.
Invalid Date
To enable two-factor authentication on Snapchat, navigate to your settings, find the 'Two-Factor Authentication' option, and follow the prompts to set it up securely.
Emily Walker
Invalid Date
How can I enable two-factor authentication for added security on Snapchat?
Invalid Date
Love using snapchat!
Invalid Date
This article gave me some peace of mind. It's good to know they're keeping an eye out for potential security breaches
Invalid Date
If you receive a suspicious login notification, change your password immediately and enable two-factor authentication for added security.
Invalid Date
What are some effective measures to prevent suspicious logins on social media platforms?
Olivia Williams
Invalid Date
A huge shoutout for swiftly tackling a suspicious login on my account. You saved the day 🙌
Invalid Date
I followed the steps and bam - my snapchat account is safe and sound. Thanks for having my back!
Invalid Date
I've been using Snapchat for many years and this is the first time I've encountered this problem. Thanks for the quick solution!
joseph turner
Invalid Date
Account security is vital across all platforms, not just snapchat. Stay vigilant, folks!
Evelyn Baker
Invalid Date
Ugh, dealing with a suspicious login was a headache and a half. Can we please make it easier?
Invalid Date
it was helpful, thanks!
Invalid Date
Snapchat's security measures are top-notch, and I appreciate how they promptly notify users about suspicious login attempts.
Invalid Date
Hey✋just wanted to give a shoutout for helping me handle a sketchy login situation. You guys are the bomb!!!
sabella Thompson
Invalid Date
Ithe recovery process was confusing…
Invalid Date
Guys, I thought my Snapchat was a goner when I saw a suspicious login. But following the tips in this article brought it back from the dead!
Michael Ten
Invalid Date
I faced a similar problem on another social media app. Protecting our accounts should be a top priority everywhere
Invalid Date
you're my saviors💪💪💪
Invalid Date
Hello I’m trying to get into my Snapchat an I put in my password an it said this logging seems out of the ordinary for u but it’s the right password an I don’t have that number anymore an I can’t access the email ether… Please help the email for the account I’m trying to get

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