Necessary steps if you get an unknown Apple.com bill charge

Apple has been one of the leaders in the sale of technology for many years. In recent years, they have also created many services that allow you to listen to music, watch movies, pay for purchases, and much more. These services are incredibly convenient for owners of Apple technology.

Sometimes there are a lot of Apple Music, Apple TV, and iTunes subscriptions, and you can't immediately understand how much money is debited from your wallet every month. And sometimes you can wonder: “why am I being charged for iTunes?”.  This article will teach you what to do if you get unauthorized Apple charges.

Apple payment types

Apple uses several types of payments.

• One-time payments. This type of Apple bill charge is the easiest to track down. If you bought something within Apple apps, that payment would appear on your bank statement. You may have purchased access to some paid content or application.
• Monthly payments. This Apple bill charge might send notifications if you forget that you subscribed to some paid service. For example, iCloud, Apple Music, and Apple TV charge your card occasionally, depending on your chosen plan.

In both cases, payments can be pretty small, and you can easily forget them. Therefore, it may seem that a certain number appeared on the statement only this month. And then you have to search: ”why is Apple taking money from my account?”. But you will often identify the same payments if you check your statements for the past months.

Also, Apple bills can be divided into several categories:

• AppStore. Everything you buy in the AppStore and download to your phone: applications, articles, etc.
• iTunes. It includes all entertainment content that you buy in this section: music, audiobooks, movies, videos, etc.
• Apple Services. You'll see payments from that category if you bought storage access or an Apple TV subscription.
• Third-Party Services.

What to do if you find unwanted payments?

Unfortunately, sometimes Apple apps charge you for services you no longer need or forgot about. And then you need to find the answer: ”how do I stop iTunes from charging my credit card?”. You can find what was paid from your account. To begin with, let's figure out what to do if the payment is a one-time payment. How to see all the details and understand what you bought:

• Find a successful payment email from Apple. The company sends all the details to your email.

• View transaction history through iTunes or Apple Music. Unfortunately, Apple often groups multiple payments, and you can't quickly understand what you bought. If this happens, but you want to know the details, go to Settings, select iTunes or AppStore, find your Apple ID, and open your purchase history.
• Compare your purchase history and amounts with your card statement. Then, you can easily find out how much money was taken off.

You can do the same steps on your Macbook or computer.

The next step is to check subscriptions to various services. Perhaps you have not used something for a long time, and the subscription fee is debited.

To do this:

1. Go to settings and go to your profile.
2. Find Subscriptions and view them. If you click on any subscriptions, you will see what funds were charged and when.
3. Therefore, check the amounts and dates with your card statement.

If you find no longer relevant subscriptions, delete them directly from this section.

To avoid getting into a similar situation again and receiving purchase notifications, go to settings, find Notifications, and turn on Renewal Receipts.

If you have checked everything, but have not yet found where the money was debited, then check if you or your family have bought some new gadget from your card. Perhaps you purchased a new Apple Watch or some accessories and forgot about it. All the history of your purchases for 1.5 years is stored in Apple Order Status on the official website. So go and check.

What to do if you do not find the data on the debited payment?

It happens sometimes, but if you don't find any of the entries above, contact Apple Service. They will check your account and help you find the data you need about Apple bills and payments.

If customer service cannot help you either, contact your bank. You can dispute the payment if you did not make it. Also, you can go to reportaproblem.apple.com, find I need > Request a refund, and get your money back.