Duolingo account hacked

What can I do if it looks as if my Duolingo account was hacked?

Updated: October 7, 2022
Views

Online resources for learning foreign languages are growing in popularity in recent times. And Duolingo is no exception. The platform has won the hearts of millions with an interesting, fun, and, most importantly, effective approach to learning. Although you can use the service for free and without registration, many people still create an account to get access to all the amazing features of the platform. However, some users run into trouble and complain that their Duolingo accounts were hacked. If you are one of those “lucky” ones, Howly is here to help you. We’ll show you a sure way to recover your Duolingo password and access the account!

How to recover access to Duolingo if it looks as if your account was hacked

So you’ve been using your Duolingo profile for a long time but suddenly realize that you can’t log in? Perhaps your Duolingo account was hacked, or you just forgot your password – whatever happens, you can easily restore access. 

Restoring access to Duolingo

The following instructions will make the process quick and smooth:

  1. Go to https://www.duolingo.com/
  2. Click on the “Loginbutton and choose the “Forgot?” option.
  3. Make sure to enter the email you used to create your account.
  4. The Duolingo team will send a link for password recovery to your email address, open it and follow the instructions.
  5. If you didn’t get the message, look into your spam folder and then mark the Duolingo site as a reliable contact.

Keep in mind that if you’ve registered via Facebook or Google, the link for password recovery will be sent to the email you use to access your profile on Facebook or Google. 

If you’ve used an invalid email address to sign up, you won’t be able to change your password in case your Duolingo account was hacked. The only way out is to create a new profile with a valid email.

What to do when nothing helps?

The above-mentioned instructions don’t give the desired result, and you are still wondering, “How can I recover the password if it looks as if my Duolingo account was hacked?” It’s time to contact customer support! To do this, you need to submit a bug report to the Duolingo team. 

Submit a bug report to the Duolingo team

Fill in all the required fields. And be sure to select the “I cannot access my account” option in the drop-down menu. 

Trusted & Secured