How to fix the “My Uber app on my iPhone is rejecting my credit card” issue

Updated: February 14, 2023
6 min read
How to fix the “My Uber app on my iPhone is rejecting my credit card” issue
by Daniel Moore
Tech Expert & Writer
Checked by
Quality Control team

Uber is known and popular all over the world. Millions of people use the Uber app to find cabs, transport packages, or order food delivery. It’s worth saying that the platform is quite flexible in payment systems and accepts various credit and bank cards and mobile money services such as PayPal, Google Pay, Venmo, and Apple Pay. And all these methods usually work well, problems arise only with credit cards, especially when paying with an iOS device. So if you wonder, "Why is my Uber app on the iPhone rejecting my credit card?" you've come to the right place. Meet the best ways to fix the problem!

Before we start

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Check the correctness of your credit card data in the Uber app

It happens that everything is much simpler than it seems, and the problem lies on the surface. Perhaps you specified your credit card data incorrectly and didn’t even notice the error. So, go to the "Payment" section and check your financial details. You can also try editing the details of your payment method. This is the first thing you should do to troubleshoot the Uber app rejecting the credit card problem.

Correct credit card details in the Uber app

Figure out whether your card is valid

First of all, check if you have credit funds on your card, or maybe it's time to make a payment. Another common reason for the Uber app on the iPhone rejecting the credit card is the limit on transactions set by the provider. What does it mean? If you’ve already used your credit card throughout the day and made a good deal of purchases, Uber may decline your payment.

To solve the issue, contact the financial institution that serves your card and ask for a higher daily limit for the transactions you can perform. It’s also a good idea to contact your provider in case you’ve been denied payment and your card has been frozen because of suspicious behavior and fraudulent activities.

Fix app bugs to get rid of the “Uber app rejecting my credit card” problem

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If none of the above options work, and you still wonder, "Why is my Uber app on my iPhone rejecting all my credit cards?" The problem may lie in the application itself. Try the following:

  • Delete your Uber application, visit the App store, and download the program again.
  • Update your Uber app to the newest version.
  • Log into the application from another device and try making a payment. Some users face a compatibility issue between the app and their iPhone model.
  • Delete and re-add the desired payment method. Please keep in mind that if you use only one payment option, you will need to add another method to remove and then re-add the existing one.
Fix app bugs to get rid of the “Uber app rejecting my credit card” problem

If all else fails, you should contact Uber support on their website, by phone, or write them an email reporting "My Uber app on my iPhone is rejecting my credit card" and describe your problem in more detail.

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