How to cancel Zoom subscription with Howly

Updated: May 08, 2023
6 min read
How to cancel Zoom subscription with Howly
by Oleksandr Lazariev
Tech Expert & Writer
Checked by
Quality Control team

Zoom is a reliable video conferencing platform that gained particular popularity during the pandemic. Indeed, it’s a great way to stay connected, the more so that the service offers free membership. However, its features are insufficient, so many people opt for a premium plan which comes with unlimited meeting lengths, greater cloud recording storage, and many other perks.

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It's understandable why people use the service, but what makes them look for ways to cancel Zoom? Some users find the platform unnecessary since they’ve switched jobs or finished studies, while others are dissatisfied with prices or the site’s features. Whatever your case is, it’ll be useful to know what the cancellation process involves, and this guide outlines the easiest steps to make membership termination hassle-free. So, let’s consider how to cancel a Zoom subscription on various devices and terminate your account.

How to cancel Zoom membership online via website

If you're sure you want to break ties with Zoom, you can easily complete the process through the website. This is how to cancel Zoom without the hassle:


  • Check out the options menu on the left side of the screen, move down until you see the Admin section, and hit Account Management.

  • Three options will appear – pick Billing.

  • Now you’ll find yourself on the Current Plans tab and see a list of your subs – spot the one you’re willing to terminate and tap Cancel Plan.

  • Read the note to find out what perks you’ll lose and tap Cancel Subscription.

Are you eligible for a refund? Then you’ll see the Dispute Charges option – tap it. The next window will appear and notify you about the amount you’re eligible for. Look through the terms and select Cancel and Refund.

How to cancel Zoom subscription on Android & iOS

A large number of people take advantage of premium Zoom features and schedule their meetings using a smartphone. Indeed, it’s a convenient way to get in touch with business partners, colleagues, or friends at any time. So if you pay membership charges via Apple or Google, you’ll find the most suitable options to cancel a Zoom subscription below:

For Android:

  1. Run the Google Play Store and tap the icon of your profile.
  2. Locate Payment and Subscriptions and enter the section.
  3. Access Subscriptions.
  4. Click on your Zoom sub.
  5. Hit Cancel Subscription.

For iOS:

  1. Run the App Store and tap the icon of your profile.
  2. Access Subscriptions.
  3. Click on your Zoom sub.
  4. Hit Cancel Subscription.
  5. Hit Confirm.

How to cancel Zoom account

Wondering “how do I cancel my Zoom account?” Keep in mind that you’re unable to do this by simply terminating a subscription. But before canceling your account, you actually need to get rid of all your current plans to avoid further charges. Once you do that, proceed to the steps featured below:

  • Log in to the UNKNOWN TAG — ins.
  • Move to the Admin section and pick Account Management -> tap Account Profile.

  • Hit the Terminate my account button.

  • You’ll see a confirmation window – tap Send Code and wait until it arrives in your mailbox.

  • Type in the code and hit Continue. One more window will pop up – click Yes to cancel Zoom permanently. Keep in mind that when you terminate the account, you’ll lose the opportunity to use the platform even as a free member. So if you change your mind, you’ll need to sign up again.


How to cancel a Zoom meeting?

Canceling Zoom meetings is as easy as ever, you just need to complete three simple actions. So, go to the Meetings tab -> look through the left-hand menu and pick the meeting to cancel -> hit Delete.

How do I cancel my Zoom subscription but save my cloud recordings?

If you want to keep your Zoom recordings after cancellation, you need to download them beforehand. Head to the Recordings tab -> find the recording you want to keep and hit the three dots next to it -> pick Download.

How do I cancel my Zoom subscription but save my cloud recordings?

If you want to keep your Zoom recordings after cancellation, you need to download them beforehand. Head to the Recordings tab -> find the recording you want to keep and hit the three dots next to it -> pick Download.


Once you make a decision to terminate your premium Zoom plan, you can still take advantage of its free membership, which may be enough if you’re a casual user. Unsubscribing usually goes smoothly, but nobody is immune to problems. And if you're in trouble and need instant help, Howly experts will be happy to answer your questions. We solve tech problems of varying complexity in minutes, so you’ll be satisfied with the result. Whether you’re curious about how to cancel a Tab Pro subscription or racking your brains over any other issue, we’ll handle it for you!

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Callie Bryan
June 03, 2023
Is Teams better? I’m curious about switching…
May 31, 2023
I have been using Zoom for 5 years and only paid for 2 of them!
Karol Alvarado
May 29, 2023
I signed up for a Pro membership just to try out some of the premium features. But it's too much for me. Basic plan feels good as well.
May 26, 2023
Zoom feels nice, but is there any better platform?
Tessa Horton
May 24, 2023
Choose ‘it is too expensive’ when you cancel zoom, and they will offer you a 50% discount for the upcoming months.
May 21, 2023
Thanks a lot. I canceled my subscription and account; everything took less than 5 minutes.
Cole Klein
May 21, 2023
Zoom has helped me a lot in my studies during the pandemic. Now I no longer need it, but the service is cool!
Karl Valencia
May 19, 2023
What happens to my account when I close it? Will Zoom keep my info?
May 16, 2023
I didn't even know that I could download my recordings. Thank you!
May 14, 2023
It’s a shame Zoom isn’t (entirely) free for teachers, I can’t afford it and have to switch to basic membership with a 40-minute restriction on calls.
Elle Steele
May 11, 2023
Zoom is not worth the money, it's just a video conference tool!!
Abigail Williamson
May 08, 2023
My company uses G-Suite, we’ve canceled Zoom for good.

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