How to cancel Planet Fitness: best ways by Howly team

Updated: June 19, 2023
6 min read
How to cancel Planet Fitness: best ways by Howly team
by Oleksandr Lazariev
Tech Expert & Writer
Checked by
Quality Control team

If you care about your fitness and like to exercise, you definitely have a gym subscription. One of the most popular and widespread gyms is Planet Fitness. It is a large chain with millions of people using its services.

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If you have previously subscribed and now want to cancel your subscription, this article will be helpful to you. It describes working methods of canceling your membership in convenient ways, where everyone will find the perfect option for themselves.

How to cancel Planet Fitness — 4 best ways

How to cancel Planet Fitness

How to cancel your planet fitness membership using an iPhone or other phone

This is the most comfortable way. With it, you don't have to meet workers in person or go somewhere. You will be able to cancel a gym membership at planet fitness using your phone. To do this, you need to contact the customer support team. Here are short instructions on how to do it:

  1. Dial (844) 880-7180 and wait for an operator to respond.
  2. Describe your problem and explain that you want to cancel your membership.
  3. An operator on the phone will tell you if you can cancel your subscription over the phone. This is set on an individual basis. Some members can cancel a membership at Planet fitness by phone only, and some members still have to come to the gym in person.

How to cancel membership at planet fitness personally

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The most effective way is to come to the gym in person. So here are the step-by-step instructions that will help you do it quickly and efficiently:

  • Prepare in advance your documents confirming your identity. Also, prepare the contract you signed when you became a member. There may be important information there to cancel your membership.
  • Ask to have your membership canceled in a written document. That way you will have proof that you have really canceled your membership.
  • Separately, make sure that your monthly fee is waived. We also recommend that you monitor regularly to see if your subscription continues to be charged. Check your credit accounts and contact Planet Fitness if your subscription continues to be charged.
How to cancel Planet Fitness

How to cancel my planet fitness membership with a mail

If you want to cancel Planet Fitness account, you can do so by mail. To do this, you need to send a certified letter. This method will help you not to contact the staff of the hall in person, and to solve all problems by mail. Here are detailed instructions to help you do it:

  • First, buy postage for certified mail. It is with this that you will be able to break your membership.
  • Next, fill out the form and write a letter describing your desire to cancel your membership. Be sure to include your real information and your Planet ID membership number.
  • Next, send the letter by mail. Wait a while and if you do not receive notification that your membership has been terminated, contact the club staff to clarify the matter.

Planet fitness: how to cancel membership with DoNotPay

This method is suitable for those who don't want to come to the gym in person and deal with all the membership cancellation issues. Thanks to DoNotPay, you can cancel your subscription to many services, including Planet Fitness. With this service, you can cancel your monthly membership fee in just a few clicks. Here are detailed instructions on how to cancel Planet Fitness black card:

  1. Open the browser on your laptop or phone and open the DoNotPay website.
  2. In the menu, find the Hidden Money tab and click on it.
  3. Next, look for the Planet Fitness option and click.
  4. Now your subscription is canceled and you don't have to worry about monthly fees. Check your existing email to make sure everything worked.


Can I cancel Planet Fitness membership online using email?

At this time, Planet Fitness does not provide an option to cancel your online subscription. And, unfortunately, you can't cancel your membership by email. You can cancel your membership using any of the methods described in this article.

Is there any refund apart from membership cancellation?

Unfortunately, there is no refund. By canceling your membership, you can cancel all future payments will be canceled. But you can't get back what you've already paid. That's why it's a good idea to cancel your subscription before the start of the billing cycle, to save your money.

Can I just hold my membership?

If you don't want to Planet Fitness cancel membership, you can pause it. The reason for this may be health or other medical problems. This will help you work out your difficulties and then continue your membership. All the while, your account will be paused. Your account can be on hold for up to 3 months maximum. To put your membership on hold, contact the club staff in person or by phone.

Final thoughts

Sometimes members of Planet Fitness are faced with the need to cancel their subscription. You can do it in 4 convenient ways, which are described in this article. Keep it handy to be able to cancel your subscription quickly and save money.

In short, to cancel my membership at Planet Fitness, there are these ways:

  • Call and tell the club staff about your decision.
  • Write a formal letter asking you to cancel your subscription.
  • Go to the reception stage and cancel it.
  • Use DoNotPay.
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Invalid Date
Thanks for your help, I took the advice.
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Very interesting and useful article, thank you.
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My mom took the advice to cancel her membership over the phone and it worked for her. Thank you.
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Very good answers, thank you for your help.
Invalid Date
Very fascinating article. Even though I don't have a Planet Fitness membership, it was interesting
Invalid Date
Cool and helpful tips!
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Everything is great, thank you.
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Cool tips, I'll share them on my Facebook page.
Invalid Date
Cool! I took the advice to cancel my membership by mail. I wrote a letter and did everything according to the instructions. I was notified that the membership had been terminated. Thank you!
Invalid Date
Great, thanks for the tips.
Invalid Date
Is it really possible to cancel a membership without coming to the club in person? That's awesome!
Invalid Date
Wow! These cool tips helped me. Thank you for this helpful article.
Invalid Date
Great tips, it was helpful to me.
Invalid Date
I finally found a way to cancel my subscription without coming in person! I called the club's front desk and was able to cancel my membership! It worked.
Invalid Date
Cool tips, shared them with friends.
Invalid Date
I cancelled my membership over the phone today, cool, thanks.
Invalid Date
The advice to cancel memberships using the DoNotPay service helped my dad cancel his membership. Thank you!
Invalid Date
Great article, I'll keep it for myself. I want to cancel my membership soon, I'll take the advice.
Invalid Date
Thank you, good tips.
Invalid Date
I haven't been able to cancel my Planet Fitness subscription for a year. Thanks for the advice, I wrote them a letter and am waiting for the result.
Invalid Date
I cancelled my membership online, thank you!

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