How to cancel Norton subscription

Updated: June 15, 2023
6 min read
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How to cancel Norton subscription
author
by Bridget Stivenson
Tech Expert & Writer
Checked by
Quality Control team

Norton is a popular antivirus software that protects against various online threats. If you are looking to cancel your Norton subscription, you have come to the right place. In this guide, we will show you how to cancel or deactivate your Norton subscription.

Before we start

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Steps to cancel a Nortons subscription

To cancel your Norton subscription, you will need to follow a few simple steps. Before starting the process, make sure you have your Norton account login credentials handy. Once you have these, you can begin the cancellation process.

Step 1: Log in to your Norton account

To cancel your Norton subscription, you will need to log in to your Norton account. Once you are logged in, you will be able to access your subscription details.

Step 2: Stop Norton service

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To cancel your Norton subscription, you will need to stop the Norton service. This can be done by clicking on the Stop Norton Service button in your account settings.

Step 3: Cancel Norton's account

Once you have stopped the Norton service, you can proceed to cancel your Norton account. To do this, click on the Cancel Norton Account button in your account settings.

Step 4: Choose a reason for cancellation

When you click on the Cancel Norton Account button, you will be prompted to choose a reason for cancelation. Select the reason that best fits your situation.

Step 5: Confirm cancellation

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After selecting the reason for cancellation, you will need to confirm your cancelation. Once you have confirmed, your Norton subscription will be canceled.

Step 6: Check for a confirmation email

After canceling your Norton subscription, you should receive a confirmation email from Norton. Make sure to check your email to ensure that your subscription has been canceled.

Step 7: Contact support if needed

If you encounter any issues during the cancelation process, or if you have any questions about canceling your Norton subscription, you can contact Norton support for assistance.

By following these steps, you can easily cancel your Norton subscription. Remember to stop the Norton service and cancel your Norton account to ensure that your subscription is fully canceled.

What are some good Norton alternatives?

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While Norton is a popular antivirus software, there are several other options available that offer similar features and functions. Here are some good Norton alternatives:

  • McAfee — McAfee is a popular antivirus software that offers real-time protection against viruses, malware, and spyware. It also includes a firewall, email protection, and parental controls.
  • Avast — Avast is another popular antivirus software that offers real-time protection against viruses, malware, and spyware. It also includes a firewall, email protection, and a password manager.
  • Kaspersky — Kaspersky is an antivirus software that offers real-time protection against viruses, malware, and spyware. It also includes a firewall, email protection, and a virtual keyboard.
  • Bitdefender — Bitdefender is an antivirus software that offers real-time protection against viruses, malware, and spyware. It also includes a firewall, email protection, and a password manager.

All of these alternatives offer similar functions to Norton, including real-time protection against viruses, malware, and spyware. They also include additional features such as firewalls, email protection, and password managers. Ultimately, the choice of antivirus software will depend on the user's specific needs and preferences.

What to do if you're having troubles

One of the most common issues is the inability to cancel the subscription due to an error message. In such cases, users should ensure that they have an active internet connection and that their Norton account is up-to-date.

Another issue that users may face is the automatic renewal of their subscriptions, even after they have canceled them. To avoid this, users should ensure that they have canceled their subscription before the renewal date. They can also contact Norton customer support to confirm the cancelation and prevent any further charges.

In some cases, users may experience difficulty canceling their subscriptions due to technical issues with the Norton website or software. In such cases, users should contact Norton customer support or seek assistance from the Howly experts team to resolve the issue.

It is important to note that canceling a Norton subscription may result in the loss of access to certain features and services. Therefore, users should carefully consider their decision before canceling their subscription and seek advice from Norton customer support or the Howly experts team if they have any questions or concerns.

F.A.Q.

How do I cancel my Norton subscription?

You can cancel your Norton subscription by logging into your account on the Norton website, navigating to the My Subscriptions page, and clicking Cancel Subscription.

Will I receive a refund if I cancel my Norton subscription?

If you cancel your Norton subscription within the first 60 days of purchase, you may be eligible for a refund. After 60 days, no refunds will be issued.

Can I cancel my Norton subscription over the phone?

Yes, you can cancel your Norton subscription over the phone by calling Norton customer support. Be sure to have your account information and payment details ready.

What happens to my data if I cancel my Norton subscription?

If you cancel your Norton subscription, your data will no longer be protected by Norton's security features. It is recommended that you back up your data and find an alternative security solution.

Conclusion

In conclusion, canceling your Norton subscription is a straightforward process that can be done through your Norton account or by contacting Norton customer support. It is important to note that canceling your subscription will result in the loss of your Norton protection and access to any remaining subscription time. Therefore, it is recommended to wait until your subscription is close to expiring before canceling. Additionally, it is important to ensure that you have an alternative antivirus solution in place before canceling your Norton subscription to ensure continued protection for your device.

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Comments

6 comments
Frankenstein
July 03, 2023
Is there a fee for canceling norton before the end of the billing cycle? Worried about additional charges.
1 reply
  1. Williams
    July 03, 2023
    Frankenstein, They usually prorate the refund based on how much time is left in your subscription I guess...
Tornado
June 29, 2023
Ugh, cancellation process was a headache. Kept getting redirected and customer support wasn't helpful at all.
Chopper
June 23, 2023
Canceled Norton because it slowed down my system and had frequent false positives.
Harper Russell
June 19, 2023
Big thanks to Norton for their service, but it's time for me to move on. Appreciate the protection they provided! 🙏
RetroRebel
June 15, 2023
Finally canceled my norton subscription! 🎉 Saved me some bucks!

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