How to cancel MBI Probiller with Howly

Updated: February 22, 2023
6 min read
How to cancel MBI Probiller with Howly
by Denys Kashnytskyi
Tech Expert & Writer
Checked by
Quality Control team

MBI Probiller is the one of most common payment processing services in the US. But what to do if you are no longer interested in their services? How can you stop auto-renewal? In this article, we will show you three easy ways to cancel the MBI Probiller subscription. Stick to the instructions from Howly experts, and you will withdraw it within an hour.

Before we start

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What information should you provide while you cancel mbi-probiller?

You should provide identification data that proves to the agent that you are the profile owner. Usually, it’s these eight things:

  • full name;
  • current phone number;
  • email address;
  • service identification information: username and password;
  • billing and/or current address;
  • cancellation reasons;
  • first 6 and/or last 4 digits of the current credit card that are linked to this service;
  • date and amount of the last charge on Probiller with this card.

Sometimes, an agent may ask you for additional information. But it happens rarely, so you just need to provide this data to customer service.

How to cancel MBI Probiller: 4 easy ways

You have four ways to stop auto-payments with the MBI Probiller service. The easiest one is to chat with their agent on the official website. Another common way to withdraw the membership is over the phone: call the MBI hotline and provide the same identification information.

If you don’t like to chat in real-time, you can send an email to the MBI Probiller customer support. But if you don’t want to communicate with customer support at all, use third-party services like DoNotPay. You still need to provide identification information, but it could save you time chatting.

How to cancel Mbi-Probiller on their website

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You can chat with the customer team directly from the MBI site. It’s the fastest way to revoke the membership. Stick to this 5-step guide:

  1. Go to and click on the Start Chat button.
  2. Wait for 1-3 minutes until the agent joins the online chat.
  3. Tell the expert that you wish to withdraw your membership.
  4. Give them all the needed information like full name, address, billing, etc.
  5. The agent may give you discounts. Reject them and confirm that you wish to stop the membership.

How to cancel Mbi Probiller over the phone

Probiller call center

It’s the method for talkative individuals, who prefer to speak with their voice rather than text. If you are one of them, stick to this instruction:

  1. Call 855-232-9550.
  2. Wait for 1-10 minutes until the company representative joins the chat.
  3. Give them crucial information about your account. Usually, it’s a full name, email, password, last transaction, ZIP code, etc. They may send you a confirmation number by email or phone. Tell them about it.
  4. Confirm your willingness to stop the auto-renewal.

How to cancel Mbi-Probiller via email

This instruction fits those who prefer email as their primary communication method. But beware that it’s the longest method. Sometimes, you can wait a few hours for an answer. If you are ready for it, follow this guide:

  1. Write the email where you tell them that you want to cancel the ProBiller subscription. Add crucial data like full name, email, etc.
  2. Send to
  3. Wait for additional instructions from the agent.

How to cancel MBI-Probiller with third-party tools

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MBI Probiller supports cancellation via third-party services or apps like DoNotPay. Usually, they work under this algorithm: you share with the tool email that is linked to the service you wish to withdraw. After the tool finds the MBI Probiller, you provide personal information that helps Probiller identify you.

Once you share the data with DoNotPay, they send it to MBI. So all you need is to wait for a confirmation. Beware that in this case, the withdrawal process can take up to 2-3 days.


Can I cancel MBI Probiller with a third-party service?

Yes, you can. But you still need to provide identification information such as full name, email, billing address, etc.

How can I cancel the MBI Probiller subscription fast?

The fastest way to turn off auto payments is to chat with customer support on the official MBI website. It usually takes 20-40 minutes to stop your membership.

Do I need to talk with customer support to cancel MBI Probiller?

Yes, but you can choose between three ways: live chat on the website, phone, or e-mail conversation. If you don’t want to talk with customer support, use third-party services like DoNotPay.

Wrapping up

You can cancel MBI Probiller Bz in four ways. The most common one is to chat with agents on their websites. You could also talk with them over the phone or send an email. Provide them with information that helps them identify that you are the account owner: full name, email, phone number, username, address, etc.

If you don’t want to chat with support, you can use third-party services like DoNotPay. They do this job for you. But even in that case, you should provide identification information that they share with MBI Probiller.

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