How to cancel Express VPN — step-by-step guide by Howly

Updated: February 20, 2023
6 min read
How to cancel  Express VPN — step-by-step guide by Howly
by Mia Green
Tech Expert & Writer
Checked by
Quality Control team

Express VPN is a cool service that helps you stay anonymous online. With it, you can access sites blocked in your region, as well as hide your configured IP address. In order to start using the service, you need to subscribe and pay for it. However, the service has a money-back guarantee which lasts 30 days.

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If you started using Express VPN, but you don't want to continue using it for various reasons, then you can cancel your subscription. You can do this very quickly and easily. In this article, you will find detailed instructions from the Howly team on how to unsubscribe for different gadgets: computers, IOS phones and tablets, and Android devices.

How to cancel Express VPN subscription — full instruction

How to cancel my Express VPN using a browser

You can unsubscribe very simply using your browser. Here's a handy and simple tutorial on how to do it in just a few clicks:

  1. Open the browser window of your choice and follow the link. Log in to your account.
  2. Next, you need to contact service support. To do this, find the Chat with us button at the bottom of the page.
  3. Start a chat with customer service. Describe your desire to close your subscription and follow the instructions you will receive from the support chat. For example, you will need to leave your email address and other details.
  4. Stay in touch with the support chat and wait for them to confirm your unsubscription. This usually takes no more than 15 minutes.
  5. After they confirm your cancellation, you can close the chat.
How to cancel  Express VPN

How to cancel VPN Express on iPad and iPhone

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If you want to cancel your subscription using your IOS device, the instructions will be different. These instructions are universal and will help you unsubscribe from Express VPN and other apps on your IOS gadgets. You can do it in just a few minutes and in 4 steps:

  1. Find the Settings app on your device and open it.
  2. Next, find the Subscriptions tab. This is where you can find all the subscriptions you've made from your AppleID account.
  3. Next, in the list of applications, find the Express VPN and tap on it.
  4. In the tab that opens, find the Unsubscribe button and tap it. Done!
How to cancel  Express VPN

How to unsubscribe from an Android device

For Android users, the instructions will be different. If you subscribed through an app installed from the Play Store, you will need to unsubscribe:

  1. Go to the Play Store app and sign in to your profile.
  2. On the side menu, find the Subscription tab. Open it.
  3. Find Express VPN in the list and click Unsubscribe.
  4. If you can't unsubscribe through the settings, do it with your browser. See above for instructions.

Express VPN: How to cancel with a refund

Express VPN has a 30-day guarantee, during which you can get your money back. So if you subscribed and decided to cancel it within trial days, you will get refunded without any questions. It is also possible to get your money back after the trial period. But in this case, you will need to prove to the support service that you have not used the service during this time or that the service was not working properly.

After canceling your subscription, the support team will promise you a refund within 5-7 business days. But in the experience of many users, the money is refunded much faster. Occasionally there may be technical difficulties and the procedure may take longer. You'll get the money on the same credit card or an online account you used to subscribe. For example, if you used a Pioneer account to pay for your subscription, you will get your refund on that account.


I canceled my subscription, how quickly will I get my money back?

It really depends on how fast Express VPN customer support will process your refund request and your bank/payment account. In general, this procedure takes up to 7 business days. Money can be delayed due to technical peculiarities of the bank. If you feel that the money is taking too long, please contact support.

Can I cancel my VPN subscription after the trial period has passed?

Yes, thanks to the full 30-day refund system, you can your money back after canceling. To do this, contact the support team on the website of Express VPN and tell them that you want to cancel the subscription and get your payment back. If you don't like the service or don't want to continue using it, you can always cancel your subscription.

Will I be able to get my money back after the trial period?

Yes, you will be able to cancel your subscription even after the trial period expires. But it will be harder to get your money back. You will have to prove to the support team that you did not use the VPN after the trial period expired. Also, if there are errors or failures in the service, you can specify this and claim a refund. If their support team doesn't approve a refund, the money for the last billing cycle will not be refunded. But also regular autopayments will be disabled, and therefore no more money will not be withdrawn.

Final thoughts

Express VPN is a convenient and effective service that helps you change your IP address. In order to use the service, you need to subscribe. But not all users want to continue using the VPN and want to cancel their membership. You can do it yourself in just a few minutes. In this article, we've collected the best options for unsubscribing in just a few steps. And you can find easy instructions on how to do it for different devices right here! If you cancel before your trial period (30 days) is up, you can get your money back.

Howly expert is ready to help you with your Apps problem


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Thank you, I saved it.
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The instructions are very helpful, helped my parents cancel an unnecessary subscription they didn't use. Thank you.
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Thank you, I did it!
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Oh, cool and useful guide. I'll send it to my friends on Facebook.
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I'll save it for the future. thanks.
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My mom was helped by these instructions. She unsubscribed through her browser.
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Cool, thanks for the help.
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Thank you.
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Very good instructions, I unsubscribed from my phone, very easy. Thank you.
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Cool instruction, helped me.
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Simple instructions, everything is clear. I was able to cancel the subscription, I'm waiting for my money back.
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I thought canceling subscriptions was a long time coming. But I did everything according to the instructions and canceled the subscription in two minutes using my iPhone.
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I'm very glad I found such simple and clear instructions, I got it all. Unsubscribed through the browser and support chat. Just 10 minutes of communication and the subscription was canceled.
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Good tips, thank you.
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Finally, a simple and easy to follow manual. I've been looking for such a clear guide for a long time.
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I saved this for my parents, it will be very helpful to them. Thank you.
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Cool and helpful tips, I'm glad I found this article.
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I unsubscribed from my iPhone, very quickly. Thanks for the tips!
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A very helpful article that helped me cancel my subscription. I recommend it.
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Thank you, that helped!

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