How to cancel Curology subscription

Updated: June 09, 2023
6 min read
How to cancel Curology subscription
by Dmytro Sywyi
Tech Expert & Writer
Checked by
Quality Control team

Welcome to our technical support guide on how to cancel your Curology subscription. Curology is a popular skincare brand that offers personalized skincare products based on your skin concerns. If you are looking to cancel your subscription, we are here to help. Please follow the steps below to cancel or deactivate your Curology subscription.

Before we start

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Steps to cancel Curology subscription

To cancel your Curology subscription, you will need to follow a few simple steps. Before you begin, make sure you have access to your Curology account and payment information.

Step 1: Log in to your Curology account

To cancel your Curology subscription, you will need to log in to your account on the Curology website.

Step 2: Navigate to the subscription page

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Once you are logged in, navigate to the subscription page. Here, you will be able to see your current subscription status and options to manage your subscription.

Step 3: Stop Curology service

To cancel your Curology subscription, you will need to stop the Curology service. Click on the Stop Service button to proceed.

Step 4: Confirm cancellation

After clicking on the Stop Service button, you will be prompted to confirm your cancellation. Click on the Cancel Curology Account button to proceed.

Step 5: Provide feedback (optional)

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If you wish, you can provide feedback on why you are canceling your Curology subscription. This is optional, but it can help Curology improve its service in the future.

Step 6: Confirm a cancellation again

After providing feedback (or skipping this step), you will need to confirm your cancellation one more time. Click on the Confirm Cancellation button to complete the process.

Step 7: Receive a confirmation email

Once you have canceled your Curology subscription, you will receive a confirmation email from Curology. This email will confirm that your subscription has been canceled and that you will no longer be charged for the service.

By following these steps, you can easily cancel your Curology subscription and stop the Curology service once and for all. Remember to cancel your Curology account to avoid any future charges.

What are some good Curology alternatives?

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There are several alternatives available that can provide similar benefits. Here are some good Curology alternatives and the main functions they duplicate:

  • Apostrophe — Offers personalized skincare formulations based on an online consultation with a dermatologist. Similar to Curology's customized approach.
  • Dermatica — Provides prescription-strength skincare products based on an online consultation with a dermatologist. Similar to Curology's prescription-based approach.
  • Hers — Offers a range of skincare products, including prescription-strength options, that are tailored to individual needs. Similar to Curology's personalized approach.
  • The Ordinary — Provides affordable, science-based skincare products that target specific skin concerns. Similar to Curology's focus on addressing individual skin issues.
  • Paula's Choice — Offers a range of skincare products that are formulated with effective ingredients and backed by scientific research. Similar to Curology's evidence-based approach.

Overall, these alternatives to Curology offer similar functions such as personalized formulations, prescription-strength options, and science-based ingredients. It's important to do your research and consult with a dermatologist to find the best skincare solution for your individual needs.

What to do if you're having troubles

One common issue is the inability to locate the cancellation option on the website. In this case, users should ensure that they are logged in to their account and navigate to the Account section. From there, they can select Subscription and then Cancel Subscription.

Another issue that users may face is an error message when attempting to cancel their subscription. This could be due to a technical glitch or an issue with the user's payment method. In this case, users should try clearing their browser cache and cookies or contacting their bank to ensure that their payment method is valid.

If users are still experiencing issues with canceling their Curology subscription, they can contact the Howly Experts team for assistance. Our team of experts is available to provide personalized support and troubleshoot any issues that users may encounter. By calling our team, users can receive step-by-step guidance on canceling their subscription and resolving any technical issues that may arise.


How do I cancel my Curology subscription?

To cancel your Curology subscription, log in to your account, go to Account Settings, and click Cancel Subscription. Follow the prompts to complete the cancellation process.

Will I receive a refund if I cancel my Curology subscription?

Curology does not offer refunds for canceled subscriptions. However, you will still have access to your account and any products you have already paid for until the end of your billing cycle.

What happens to my account if I cancel my Curology subscription?

If you cancel your Curology subscription, your account will remain active until the end of your billing cycle. After that, you will no longer be charged and your account will be downgraded to a free account.


In conclusion, canceling your Curology subscription is a straightforward process that can be done in a few simple steps. First, log in to your account and navigate to the Account section. From there, select Cancel Subscription and follow the prompts to confirm your cancellation. It's important to note that canceling your subscription will not result in a refund for any unused portion of your subscription. Additionally, if you cancel after your next billing date, you will still receive one final shipment before your subscription is officially canceled. If you have any questions or concerns about canceling your Curology subscription, don't hesitate to reach out to our customer support team for assistance.

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