How to cancel Amazon FreeTime subscription with Howly

Updated: May 15, 2023
6 min read
How to cancel Amazon FreeTime subscription with Howly
by Thomas Johnson
Tech Expert & Writer
Checked by
Quality Control team

Amazon FreeTime is an ingenious addition to the extensive Amazon pantheon which provides an immersive collection of digital children’s entertainment. This platform is easy to use for both parents and kids. What’s more, the service has ridiculously cheap subscription costs. But why do customers want to cancel FreeTime Unlimited? Even though the platform is pretty good in theory, it proves to be far from impressive once you sign up and start using it. Many people complain that the content filtering is poor, while others are unsatisfied with the technical aspects of the app and report frequent video/game crashes and various system bugs. Some users also unsubscribe because they’re unhappy with the offered entertainment collection or simply because the child grows up, so the service becomes needless.

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Thankfully, subscription cancellation is easy and takes minutes. Moreover, you can complete the procedure in several ways. Hence, we’ll show you how to cancel Amazon FreeTime Unlimited from a computer and your Kindle Fire tablet. Let’s clarify things!

How to cancel Amazon Free Time via device

If your kid has an Amazon tablet, you can cancel FreeTime on Kindle Fire without special effort. Hence, you’ll terminate the subscription immediately, so keep in mind that the collection of entertainment will be unavailable from this moment. However, Amazon still keeps the content you’ve purchased even after cancellation, so your child will manage to access it anyway. At the same time, the company offers a full refund for the whole remaining period of your subscription, and this is a great advantage. So, how do you cancel Amazon FreeTime on a Kindle device?

  • Grab your Kindle Fire, touch the top of the screen, and swipe down -> hit Settings.
How to cancel Amazon FreeTime subscription with Howly
  • Move down the screen until you spot Profiles and Family Library – enter the tab.
How to cancel Amazon FreeTime subscription with Howly
  • Move to the very bottom of the page, and you’ll see all your Amazon FreeTime profiles. Tap the child’s subscription you want to cancel.
How to cancel Amazon FreeTime subscription with Howly
  • Once you access your child’s profile settings, move down the page and hit Manage Your Subscription.
How to cancel Amazon FreeTime subscription with Howly
  • The next window will pop up in the middle of the screen – pick Cancel Your Subscription.
How to cancel Amazon FreeTime subscription with Howly
  • Pick Unsubscribe to cancel FreeTime Unlimited and remove the account.
How to cancel Amazon FreeTime subscription with Howly

How to cancel Amazon FreeTime without device

While the process of subscription removal via Kindle Fire is pretty convenient, many people are still looking for quick guidelines to cancel Amazon FreeTime Unlimited without a device. Indeed, there’s an alternative method, so you can break ties with this kid’s service using your desktop computer (or perhaps even a laptop, smartphone, etc.), and the result will be the same – you’ll end your membership for good and receive a refund. Hence, if your Kindle Fire is broken or you currently have no access to the tablet, catch the instructions to cancel Amazon FreeTime from a computer.

How to cancel Amazon FreeTime subscription with Howly
  • Now, you have two options to manage your FreeTime membership – pick Cancel Subscription.
How to cancel Amazon FreeTime subscription with Howly
  • The next window shows the details of your entertainment collection. But you’ll hardly regret leaving, so tap Yes, go to cancellation page.
How to cancel Amazon FreeTime subscription with Howly
  • Amazon wants to know the reason for your subscription termination – let them know what’s wrong and tap Submit and confirm cancellation to complete the procedure and cancel Amazon FreeTime without Kindle right away.
How to cancel Amazon FreeTime subscription with Howly


Can I terminate Amazon Prime to get rid of my FreeTime Unlimited membership?

Amazon Prime and FreeTime Unlimited are two different services offered by the same company. Even though Prime members enjoy discounts for FreeTime, you need to cancel your sub separately. After all, if you cancel Amazon Prime without unsubscribing from FreeTime Unlimited, they’ll keep charging your credit card anyway.

What if I’m unwilling to cancel Amazon Free Time now? Can I put it on hold?

Amazon prohibits such actions. If you're unwilling to cancel Amazon FreeTime, you have only two options to consider – continue using the service, or remove your account and then resubscribe when you need access to the kids' entertainment again.

How do I cancel Amazon FreeTime without a device and without a computer?

You can also cancel FreeTime using your iPhone or Android. Alternatively, there’s always an opportunity to speak with Amazon support, the more so their number operates 24/7. Thus, call 1-888-280-4331 or text them at at any time you want.


That’s all you need for a successful membership termination. Cancel Amazon FreeTime without a device, via a Kindle tablet, or through your mobile phone whenever you consider the platform useless. Besides, there are plenty of alternative services your child may like even more, so the choice is wide. Any questions left? Get instant answers from Howly experts! Our techs are well-versed in Amazon subscriptions and will handle your trouble in minutes.

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July 08, 2023
Both of my kids can’t figure out how to use the platform… I see no point in keeping it.
Martina O'neill
July 05, 2023
We purchased a fire tablet and returned it literally the next day – it’s so junky. Then we got a Samsung Galaxy and now use Samsung Kids instead; the experience is much better.
July 04, 2023
My 10 year old brother saw me playing cs:go and threw away his tablet. I think we don't need our Amazon subscription anymore.
Miranda Damson
July 01, 2023
My son enjoyed games when he was about 2 years old. Now he is 5 and prefers to play football. I unsubscribed since I'm not interested in these games either.
June 29, 2023
Are there similar services that can be used for free?
Lucia Andersen
June 27, 2023
My daughter has learned so much with her tablet, but now she is 8 and no longer wants to use it.
June 23, 2023
Kindle is perfect for a kid who has never used an iPad and doesn’t know its speed yet. In general, Amazon Free Time was an absolute lifesaver when our toddlers tried to test our patience.
Inaya Bloggs
June 20, 2023
Why restrict games if every kid now has a phone and can use it to play anytime?!
Jamil Lester
June 17, 2023
I canceled but didn’t receive a refund. Is that a scam from amazon? Or do I need to wait?
June 14, 2023
Do your tablets lag a lot? My toddler can't even use it properly. Waste of money!
June 11, 2023
FreeTime Unlimited worked for my child only as a distraction but had little result as an educational app. So I canceled it.
Dan Dan
June 08, 2023
Why do they charge my credit card even if I am supposed to be free? How to cancel these charges?
Lenny Night
June 05, 2023
Thanks for the steps to unsubscribe from the computer. Google only shows instructions for the Fire Tablet, and I don't have access to it right now.
June 03, 2023
We’re going to switch to My friend recommended the service for my 2 y.o.
May 31, 2023
Our Amazon tablet is SO SLOW and gets super hot. I have no idea what to do. Help me please!!
Alex Richards
May 28, 2023
There is too much junk on default. You need to restrict so many things before giving the tablet to your kid! It’s annoying!
May 25, 2023
I don’t know what people expect when they get a tablet for $60-$70. Yes, it’s a bit buggy, but there are tons of activities and games that run flawlessly. Our child really loved it when was younger.
May 22, 2023
Fire tablet is a great headache for both us and our toddler. The interface isn’t user-friendly and the parental control isn’t as good as on iPad.
Betsy Deleon
May 18, 2023
I got rid of freetime and installed the google play store – it has a lot of good apps that work pretty well for my 6y/o sister.
Demi Baxter
May 15, 2023
My kids mostly just watch youtube…

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