How to cancel a Stitch Fix subscription

Updated: April 06, 2023
6 min read
How to cancel a Stitch Fix subscription
by Rostyslav Vieliiev
Tech Expert & Writer
Checked by
Quality Control team

Stitch Fix is a popular online styling service that delivers personalized clothing and accessories to your doorstep. If you're looking to cancel your Stitch Fix subscription, you've come to the right place. In this guide, we'll walk you through the steps to cancel or deactivate your Stitch Fix subscription.

Before we start

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We hope this guide has been helpful in canceling or deactivating your Stitch Fix subscription. If you have any further questions or concerns, don't hesitate to reach out to Stitch Fix's customer support team for assistance.

Steps to cancel Stitch Fix subscription

To start the process, you need to have access to your Stitch Fix account and follow the steps below.

  1. Log in to your Stitch Fix account using your email address and password.
  2. Click on your profile icon located in the top right corner of the page.
  3. Select "Account Information" from the drop-down menu.
  4. Scroll down to the bottom of the page and click on "Stop Stitch Fix Service" button.
  5. A pop-up window will appear, asking you to confirm your decision to cancel your subscription. Click on "Cancel Stitch Fix Account" to proceed.
  6. Fill out the cancellation survey to provide feedback on why you are canceling your subscription.
  7. Click on "Submit" to complete the cancellation process.

Please note that once you cancel your Stitch Fix account, you will not be able to access any of your account information or receive any future shipments. If you change your mind and wish to reactivate your account, you will need to sign up again and create a new account.

What are some good Stitch Fix alternatives?

While there are several options available, it's important to consider what functions of Stitch Fix you are looking to duplicate. Here are some main functions of Stitch Fix and what alternatives can provide similar services:

  • Personalized styling: Services such as Trunk Club and Dia & Co offer personalized styling services where a stylist selects clothing items based on your preferences and body type.
  • Subscription boxes: Companies like Wantable and Le Tote offer subscription boxes where you can receive a curated selection of clothing items each month.
  • Online shopping: Retailers like Nordstrom and ASOS offer a wide selection of clothing items that you can browse and purchase online.
  • Outfit suggestions: Apps like Cladwell and Stylebook provide outfit suggestions based on the clothing items you already own.
  • Budget-friendly options: ThredUp and Poshmark offer gently used clothing items at a discounted price.

What to do if you have troubles

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One common issue is the inability to cancel the subscription due to a technical glitch on the website. In this case, users can try clearing their browser cache and cookies or using a different browser. If the problem persists, they can contact the Howly experts team for assistance.

Another issue that may arise is the accidental cancellation of the subscription. If this happens, users can log back into their accounts and reactivate their subscriptions. If they are unable to do so, they can contact the Howly experts team for further assistance.

Lastly, users may experience billing issues after canceling their subscriptions. This can happen if there are pending charges or if the cancellation was not processed correctly. In this case, users should contact the Howly experts team immediately to resolve the issue and avoid any further charges.


How do I cancel my Stitch Fix subscription?

Log in to your account, go to "Manage Automatic Fixes," and click "Cancel Automatic Fixes." Follow the prompts to complete the cancellation process.

Will I be charged if I cancel my Stitch Fix subscription?

No, you will not be charged any additional fees if you cancel your subscription. However, any outstanding balances or charges will still need to be paid.

Can I cancel my Stitch Fix subscription at any time?

Yes, you can cancel your subscription at any time without any penalty or fees. You can also reactivate your account at any time.

What happens to my account if I cancel my Stitch Fix subscription?

Your account will remain active, but you will no longer receive automatic fixes or be charged for any future shipments. You can still log in and make purchases from the Stitch Fix Shop.


In conclusion, canceling your Stitch Fix subscription is a straightforward process that can be done through your account settings. Simply navigate to the "Manage Automatic Fixes" section and select "Cancel Automatic Fixes." It's important to note that any items already shipped or in transit cannot be canceled and will still be charged. Additionally, canceling your subscription does not automatically refund any styling fees or unused credits. Be sure to review your account and contact customer support if you have any further questions or concerns.

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Daniel Thompson
May 07, 2023
This article was informative, but I decided not to cancel after all.
May 02, 2023
Thank you so much for this article! I canceled my subscription with no issues 😊
April 27, 2023
Not planning on canceling anytime soon, but it's good to have this resource.
Allison Roberts
April 22, 2023
I appreciate the clarity in this article. It helped me navigate through the process with ease, and I successfully canceled my subscription.
April 18, 2023
I followed this and it worked! 🎉
April 14, 2023
I haven't had any issues with Stitch Fix, but it's nice to have this information.
April 10, 2023
The process to cancel is still more complicated than it should be. I wish companies would make it easier for customers to cancel if they want to.
Benjamin Clark
April 06, 2023
Just what I needed, spot on! 🔥

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