An opportunity to keep in touch with people you love whenever you want to see or hear them is priceless. Luckily, we live in the digital era and have access to a myriad of apps for initiating audio calls and face-to-face online meetings right from a smartphone. Apple is keeping up with the latest trends and trying hard to make its products market-leading. However, perfection is unachievable even for such a tech giant.
Save your time and let top professionals in FaceTime connection issues troubleshooting resolve your concern in minutes!
Howly experts adopt a new approach to solving tech problems. You no longer need to bother with troubleshooting and spend hours browsing the web for a suitable DIY solution to your FaceTime not working issue – ask your question, and our techs will provide you with stepwise guidelines immediately!
The advantages you’ll get resolving your FaceTime won’t connect issue with Howly experts:
While FaceTime is one of the most advantageous Apple services, this never guarantees the flawless app’s performance. Indeed, you’re still wondering “Why isn't my FaceTime working?” and you’re not alone! Plenty of iOS users have the same concern and seek quick troubleshooting methods, just like you do. So, welcome to Howly – we offer expert guidelines for a variety of tech issues and can also tackle your trouble via online chat. Rest assured, you’ll solve your problem today, whether after reading this guide or consulting with our live experts. So, let’s answer a so popular question “Why doesn’t FaceTime work?” and puzzle out the most efficient issue fixes!
Why won't my FaceTime work – a question Howly experts have been encountering more and more often over the past few years. The need for virtual communication continues to grow, as well as the user base of FaceTime. And people ask our techs for help since they find it difficult to determine the actual cause of app malfunctions and, consequently, solve the issue. In general, multiple reasons are possible, and we’re going to shed some light on the situation. So why isn't FaceTime working?
Don't let this impressive list scare you. We’ll help you fix FaceTime issues on your iPad, Mac, iPhone, or any other Apple device you prefer using.
We know how annoying and disappointing FaceTime not working issues may seem, but that’s not a reason to stress out. All problems are solvable, and Howly specialists are committed to helping you address any challenges. Thus, we’ve prepared workable solutions to both minor and complex FaceTime problems. Check them out one by one to deal with your concerns promptly.
This is the first thing to do in case you’re wondering “Why isn’t my FaceTime connecting?” The procedure requires no effort or complicated steps, and you’ll complete it in a minute. It’s important to realize that some causes of app problems are out of your control, and FaceTime outages are just such a case. After all, FaceTime won’t work for anyone if there are technical issues on Apple’s servers. To exclude the possibility of service downtime, head to the UNKNOWN TAG — ins and take a look at the circle next to FaceTime, two options are possible here:
Some countries prohibit the usage of video calling applications such as FaceTime, WhatsApp, and Skype. So if you’re traveling the world and suddenly encounter an iPad or iPhone FaceTime not connecting issue, chances are the reason lies in geographic restrictions. Moreover, your mobile carrier may not support in-app calls. Hence, check out the UNKNOWN TAG — ins to determine whether the app will manage to work in a certain country or region with your cell carrier. If the situation is daunting, and you fall under restrictions, use VPN to bypass the limitations.
Whether you use iPhone, Mac, or any other Apple device, reboot is one of the best troubleshooting tricks to fix tech bugs. And this may help you as well if FaceTime isn’t working or keeps malfunctioning. The procedure is rapid, but during that short time until the device reboots, the system eliminates all the bugs that prevent applications from working correctly.
The reason for FaceTime not connecting issues may be simple and involve lost date and time settings in your device. Whether you’ve disabled automatic setup or the problem occurred due to a system bug, the result remains the same – you’ll fail to access numerous phone features, and your apps will keep malfunctioning. To say more, the problem appears no matter what device you use – iPhone, iPod, Mac, or iPad. Enable automatic time & date setup to make FaceTime run properly.
This is the most widespread cause of FaceTime problems on iPad and iPhone. Whether your cellular data or Wi-Fi connection is unstable, this affects the overall app performance negatively. In the best case, you’ll encounter low video and audio quality, but if the internet is down, FaceTime won't connect at all. Obviously, the app works better via Wi-Fi, but if you switch to mobile data, test your connection quality by loading a random web page or YouTube video. Moreover, if you utilize FaceTime without Wi-Fi, ensure cellular data is on and available for the app.
Racking your brains over the question “Why are FaceTime calls not going through”? Looks like there’s a bug in the app or perhaps you’ve turned off FaceTime at all. Anyway, restart is a worthy solution to troubleshoot software crashes. We also recommend this option if you encounter a “waiting for activation” error when trying to log into your account.
If you’ve tried out the above methods but they brought no result and you’re still wondering “Why doesn't my FaceTime work?” this option may help you. As soon as you log out from your account and then log in again, the phone’s system comes into play and eliminates minor glitches preventing the app from normal functioning. So, these are the instructions to follow:
Some users come to our experts asking “Why does my FaceTime not work during video calls?” There are also those complaining that people can't hear them. In such cases, the problem often relates to camera or microphone malfunctions. Fortunately, the issue is easy to check:
If your camera functions properly, it means the FaceTime video not working issue has another cause, most likely related to the app’s software.
If your voice sounds unclear or you hear nothing at all, then your microphone malfunctions, meaning there’s a hardware issue to fix. Reach out to Howly experts for prompt help.
Is FaceTime not working on iPad, iPhone, or Mac anyway even though you’ve tried all the above-mentioned solutions? Keep cool, there’s one more thing that may help you – upgrading your OS version. Indeed, outdated software may cause various app glitches, including FaceTime connection problems.
If you encounter the issue of FaceTime not working for certain contacts, chances are you’re using the wrong contact details. Ask your interlocutor to access Settings, tap FaceTime, and check the info specified in the You Can Be Reached At section.
Perhaps a person has no FaceTime account or is simply unavailable now. That is, their internet connection is so far too weak, or they’ve turned off Wi-Fi. You can always use an alternative application, like WhatsApp or Telegram to keep in touch with others if FaceTime isn’t working.
Such a problem typically arises when your Wi-Fi or cellular connection is poor. Moreover, it’ll be a great idea to reboot your iPhone (or another Apple device) to fix possible app malfunctions.
You can make your FaceTime app run well again in just a few steps, the point is to determine what troubleshooting option suits your case better. Although we’ve listed the easiest methods to try out, they’re still efficient. Indeed, it often happens that the simplest solutions make the greatest difference! If you have any questions concerning FaceTime troubleshooting on iPad, Mac, or iPhone, Howly experts will give you in-depth explanations as well as provide instant fixes to any FaceTime problem!
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