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When you go films on chrome cast and you want captions and Chinese comes up
Hello, thank you for using Howly.
Please, tell me what device did you use to watch films.
Google Chromecast
Noted, thank you! Please, provide me with what service did you use.
Disney
What troubleshooting have you done so far?
I’ve been across to the settings on the far right and got into captions put everything to English Australian
Did you use the Disney app or the website?
App
Thank you!
Did you login to your Disney account?
yes
Okay, got it!
Please try to follow these instructions:
- Tap your profile in the bottom-right corner of your screen or click your profile in the top-right corner of your screen(desktop).
- Go to Edit Profiles.
- Choose the profile you want to change.
- Select App Language.
- Choose the language you want to use from the drop-down menu.
- Close the app and reopen it.
It’s ready got English USA
Did you try to reopen the app?
thank you it’s come back in English
Is there anything else I can do for you today?
no thank you that’s perfect
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
You too
Thank you!
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