Updated: March 09, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

When you go films on chrome cast and you want captions and Chinese comes up

How do you change them for English have been in settings and it says English but shows Chinses

Hello, thank you for using Howly.
Please, tell me what device did you use to watch films.

Customer Replay

Google Chromecast


Noted, thank you! Please, provide me with what service did you use.

Customer Replay


What troubleshooting have you done so far?

Customer Replay

I’ve been across to the settings on the far right and got into captions put everything to English Australian

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Did you use the Disney app or the website?

Customer Replay


Thank you!
Did you login to your Disney account?

Customer Replay


Okay, got it!
Please try to follow these instructions:

  1. Tap your profile in the bottom-right corner of your screen or click your profile in the top-right corner of your screen(desktop).
  2. Go to Edit Profiles.
  3. Choose the profile you want to change.
  4. Select App Language.
  5. Choose the language you want to use from the drop-down menu.
  6. Close the app and reopen it.
Customer Replay

It’s ready got English USA

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Did you try to reopen the app?

Customer Replay

thank you it’s come back in English

Is there anything else I can do for you today?

Customer Replay

no thank you that’s perfect

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

You too

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Thank you!

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