Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
We have checked all connections twice, and we have the right hdmi, and connections correct.
Got you!
If after checking the cables it still won't turn on, remove the power cable for five seconds, and then plug it back in. If that fails then you will have to reset your Roku device using the reset button.
Please let me know once it's done.
If after checking the cables it still won't turn on, remove the power cable for five seconds, and then plug it back in. If that fails then you will have to reset your Roku device using the reset button.
Please let me know once it's done.
Customer Reply
Thank you that worked.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
It will not allow us to put in network password,
Can you please explain the issue in detail?
Customer Reply
We restarted it and it is now going, thank you. good by.
Got you!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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