Hello, thank you for using Howly.
What camera model do you have?
WNIP2LTA-BU
Night Owl, right?
Yes
Just don't get it why some are recording daily events and others are not
Are camera recordings stored on your computer or on the camera's internal memory?
Internet
I bring up each camera individually and it shows the time and recoding or "NO EVENT Recoded" comes up
Thanks for explanations
If you see "NO EVENT Recorded" it means that the camera did not detect any motion or activity during the time frame that you are trying to access.
It shows me but doesn't record the event
Under notifications it shows all are on including the one that is recording
Do you have the Night Owl app?
Yes the front is recording
All recorded in the past
I just went out front an that camera recorded me
Please follow the instructions
I did both motion and the object detection is checked
Are all options enabled?
yes just trying to check all the units
Sure
Everything is checked, just making sure everything is on and it is
I have even have turned off then back on
Last recording is on the 8th is now the 23rd
Can I ask you to go back to the motion settings and check the schedules of recording option, please?
Ok I have turned a camera off that was not recording now have turned it back on
Checking
Just checked the front camera
Not working recording
Why one of the four is working is baffling
On my schedule of cameras it is the #4 camera that records
Do you have a recorder?
No
do you mean the Night Owl recorder
only the the app
Yes
Got it
Maybe the cameras will reset if I would unplug the camera
Individually
Let's try
Can I ask you to unplug it, please?
Going out now
I did one that was not working an is now moving on the camera 2
Do you mean they are replaced in the list?
I believe I have everything working now
Just double checking
Sounds good!
Checking last camera now
Thank you I think I'm good now
Have a great day
Great!
I am glad that I was able to get it sorted out for you
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