We are experiencing a couple of camera's that are not recording.

I sometimes have to shut the unit down to get the cameras working but that doesnot do anything for a camera not recoding

Short summary:

Open the Night Owl app and log in to your account.
Select the cameras that are not recording.
Tap the gear icon in the top right corner of the screen to access the camera's settings.
Scroll down and find the "Motion Detection" or "Detection Settings" option and select it.
Make sure that all options are enabled, including motion detection and object detection.
Check the schedules of recording option to ensure that it is properly set up.
If necessary, unplug the camera and then plug it back in to reset it.
Check each camera individually to ensure that it is now recording.

Oliver Maslou

Hello, thank you for using Howly.
What camera model do you have?

Customer Replay

WNIP2LTA-BU

Oliver Maslou

Night Owl, right?

Customer Replay

Yes
Just don't get it why some are recording daily events and others are not

Oliver Maslou

Are camera recordings stored on your computer or on the camera's internal memory?

Customer Replay

Internet
I bring up each camera individually and it shows the time and recoding or "NO EVENT Recoded" comes up

Oliver Maslou

Thanks for explanations
If you see "NO EVENT Recorded" it means that the camera did not detect any motion or activity during the time frame that you are trying to access.

Customer Replay

It shows me but doesn't record the event
Under notifications it shows all are on including the one that is recording

Oliver Maslou

Do you have the Night Owl app?

Customer Replay

Yes the front is recording
All recorded in the past
I just went out front an that camera recorded me

Top answer

Oliver Maslou

Please follow the instructions

Open the Night Owl app and log in to your account.
Select the cameras doesn't record
Tap the gear icon in the top right corner of the screen to access the camera's settings.
Scroll down and find the "Motion Detection" or "Detection Settings" option and select it.

Customer Replay

I did both motion and the object detection is checked

Oliver Maslou

Are all options enabled?

Customer Replay

yes just trying to check all the units

Oliver Maslou

Sure

Customer Replay

Everything is checked, just making sure everything is on and it is
I have even have turned off then back on
Last recording is on the 8th is now the 23rd

Oliver Maslou

Can I ask you to go back to the motion settings and check the schedules of recording option, please?

Customer Replay

Ok I have turned a camera off that was not recording now have turned it back on
Checking
Just checked the front camera
Not working recording
Why one of the four is working is baffling
On my schedule of cameras it is the #4 camera that records