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We acquired Professional Weather Station Model 01516
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
We are having trouble with Backlight setting on the weather station Model01516
*****, please describe your request with as many details as possible for me to get the whole picture of the situation.
the Auto dim mode does not respond to adjustments
it is always in Auto Dim Mode and does not allow any changes
When you press the "lightbulb" button it doesn't react?
yes it does not react
Have you tried this with the power adapter plugged?
yes I did
Ok, please press and hold this button for 5 sec
ok nothing happened
I see
it stays at 100% and does not change to 60% or 15%
Please • Reset the display by pressing and holding the CLEAR
RECORD / RESET button for 10 seconds, located in the battery compartment of the display. Date and time will need to be entered after a reset
ok did it all is blank
Ok. Now please set the date and time.
Let me know how everything is going.
ok did that
Good, now try to adjust the display
went through the whole display but the backlight remains on 100%
Ok, did you press the button hard enough?
which button
Lightbulb
there is no lightbulb button
That one, as on the picture
the picture looks different then on my display
Oh, ok
So how do you try to set the backlight?
I cannot set it, that was my question how do I do it
Got it
Can you take a photo of your model display, please?
And send it to me via email help@howly.com
I will try
Thanks
I did send you a picture from my email did you get it?
Let me check please
Do you want to switch to a different light settings?
for the night 15% and day is ok with100%
Please note your Weather Station has three modes
High brightness, Medium brightness and Low brightness.
Using battery power alone, the backlight is available momentarily for 10 seconds by pressing the "lamp" button.
When display is powered with the power adapter, backlight remains on at 100% brightness. Press "lamp" button once to dim to 60% brightness; press again to dim to 30%, press a 3rd time to enter “AUTO DIM” mode.
Please make sure the date and time were set correct
did you receive my email with the picture of the front of the weather station, you might have seen that there is no "lamp button".
Yeah, just got it
I only have an icon, but no "button"
Okay, now I see
*****, I want you to check the time and date settings
ok, i will
Let me know then please
yes it is all set
And time is correct?
yes
Okay
Can you go to lightbulb icon and press it again for 5 sec?
yes I did it nothing happens
Okay, then I recommend you hard reset
Reset the display by pressing and holding the RESET button for 10 seconds, located in the battery compartment of the display. Date and time will need to be entered after a reset.
Let me know then please
getting the hang of it
Sure!
I think by going through all this, I did find the button that regulates the backlight, it is on top of the monitor. ogh..., well thank you an awful lot.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
hold just one minute
Sure!
Take your time.
yes it works, thanks again,
Can I help you with anything else?
no we are set now
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
ok, and good by
Thank you! Have a nice day.
you too
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