Today I accidentally bought two fires because I thought that one payment hadn't gone through.

Can you refund the lesser priced one of £64.00. I'm not too good with online purchasing but yes can you put me through?

Anton Hrytsaienko

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Anton Hrytsaienko

Nice to meet you, *****!
Please, could you specify what service you're referring to?

Customer Replay

May I receive a refund from one of them as I don't need two Netta Electric fires..

Anton Hrytsaienko

Where did you bought them?

Customer Replay

I bought them from Amazon

Anton Hrytsaienko

Got you
Please, Go to Your Orders: https://www.amazon.co.uk/gp/css/order-history to display your recent orders.
Choose the order and select Return or Replace Items.
Select the item you want to return, and select an option from the Reason for return menu.
Choose how to process your return.

Customer Replay

Please wait till I write all this down or can I just save it?

Anton Hrytsaienko

Sure, take your time, and keep me updated how it goes, I'm here with you.

Customer Replay

I have cancelled one fire. I would like to say well done to you and thankyou.

Anton Hrytsaienko

Thank you for choosing our service!
I am so pleased to see your issue got resolved!