Updated: June 13, 2023
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by Rostyslav Vieliiev
Tech Expert & Writer
691 resolved issues

The akitas vacuum cleaner suddenly stopped working

It the power switch won’t turn on

Short summary:

  1. Check the power connection: Make sure the vacuum cleaner is properly plugged into a working outlet and the power cord is intact.
  2. Verify the power switch: Ensure the power switch is in the "on" position and toggle it a few times to ensure it's functioning.
  3. Check for overheating: If the vacuum cleaner stopped working after a blockage was cleared, it may have overheated. Wait for it to cool down and try turning it on again.

Hello, thank you for using Howly.
What troubleshooting have you done so far to fix that issue?

Customer Replay

its an AK155 - my cleaning lady had it working. She stopped to clear a blockage in the pipe and it wouldn’t turn on again. It just won’t turn on.


Got it, thanks for clarifying that.

Customer Replay

it’s reasonably new as your records of my purchases will show. I imagine it’s under warranty -

Please specify the name of the website where ordered the vacuum cleaner?

Customer Replay

I ordered it through Amazon website.

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Top answer

Got it, thanks for clarifying that.
There could be several possible reasons for this issue. Let's go through some troubleshooting steps to try and identify the problem:

  1. Ensure that the vacuum cleaner is properly connected to a working power outlet. Check the power cord for any signs of damage or loose connections. You can also try plugging the vacuum cleaner into a different outlet to see if that resolves the issue.
  2. Make sure that the power switch on the vacuum cleaner is in the "on" position. Sometimes, switches can get stuck or become faulty. Try toggling the switch a few times to see if it makes any difference.
  3. Some vacuum cleaners have a built-in overheating protection feature that automatically shuts off the motor when it gets too hot. Wait for a while and try turning on the vacuum cleaner again. If it was overheating, it should reset itself and turn on.

Also, to check if your Amazon purchase is under warranty, follow these steps:

  1. Go to the Amazon website and sign in to your account.
  2. Click on the "Account & Lists" drop-down menu located at the top-right corner of the page.
  3. Select "Your Orders" from the available options. This will take you to a page displaying a list of your recent orders.
  4. Locate the order for which you want to check the warranty status and click on the "Order Details" button next to it.
  5. On the order details page, you will find information about the item you purchased. Look for the "Warranty" section or any mention of warranty coverage.
Customer Replay

We are amazed!!! You fixed it - it started immediately. Thank you very much.

I am so pleased to see your issue got resolved!
Do you have any additional questions I can help you with?

Customer Replay

No thank you - have a wonderful day.

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