Updated: March 27, 2023
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by Samanta Jones
Tech Expert & Writer
498 resolved issues

She is playing for a few minutes then stops Have rebooted several times

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

Alexa only plays for a few minutes then stops. I pulled the power cord and rebooted.


Got it.
If this happens, the issue could be Wi-Fi related. Have you tried to reboot your router and reconnect your Alexa to your router?

Customer Replay

Not lately. I can do it now if you wish

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Yes, of course.
For your convenience, here's the link - https://howly.com/chat to get back to me.

Customer Replay

Good thanks . Talk to you in a few moments. Wi Fi was working fine upstairs on my TV

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay


Customer Replay

Seems to be working thanks

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Okay, great!
You are welcome!
Do you maybe have any other questions or issues I could help you with?

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