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Please how do I reset a tv remote control
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me more about the issue?
What is the model of your TV? do you have an original remote control?
Yes I do
What is the model of your TV?
The tv is showing the regular red light but it's not working
What TV do you have?
It's blaupunkt
is it a smart tv?
Yes
But the remove just stopped working now
In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
It's only on when you press the remote
Are your batteries fully charged?
Yeah
There are new
Take the batteries out, please
Okay
But the remote undergoes a stress
without the batteries, please press every single button on your remote control for 3 seconds each
Okay
thank you
Please do not miss any button and it's important to hold each for 3 seconds
when you are finished, please put the batteries back again.
Ok
in 99% cases the remote will start working again
this is the way to reset it
Thanks it worked
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I am so pleased to see your issue got resolved!
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