Updated: March 18, 2023
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by Andrew Cheberiak
Tech Expert & Writer
732 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, Home network

Please Good day, i want to freeze my uber account until I setup a new account

I don't want any money transfered into my account for now because some tried to hack my old account

Hello, welcome to Howly!
May I ask your name?

Customer Replay


Nice to meet you, *****

Customer Replay

Thank you

What service are you referring to?

Customer Replay

Concerning my Uber account


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Do you need to create an Uber account?

Customer Replay

Yes , I would like to create a new account

What device do you use?

Customer Replay


Do you have an app?

Customer Replay

Yes I have the app

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Ok, great

I have an account already... but I just want to change the account to a different bank account because a random person almost hacked my account

Do you mean changed your payment method?

Customer Replay

Yes please

  1. Select “Account” and then “Wallet” in your app.
  2. Tap “Add Payment Method.”
  3. Add a payment method by scanning a card, manually entering card info, or adding an alternative payment type.
Customer Replay

Okay ... just a minute sir

Sure, take your time
Did you succeed?

Customer Replay

We still doing it
Please I'm having a problem with my routing number
Don't know which it is??
Can I take a picture of it ? , or can I get a link to take a picture of it ?

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The nine digits of your routing number need to be entered whenever you use your bank account for an electronic payment.

Customer Replay

Sir please it's done

What do you see at that moment?

Customer Replay

Its been changed and they've sent me back to the home page

Do you have any additional questions I can help you with?

Customer Replay

No sir ... thank you for your time

Thank you for chatting with us today!
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