Hello, thank you for using Howly.
May I have the model number of your oven?
My oven does not work, error F2E1
Yes, I got your initial request, thank you!
I don't know, Black Stainless steel.
Got it! Thank you! F2-E1 is the error code for Touch Pad cable issues. What troubleshooting have you done so far?
I checked the electrical supply.
Noted! Thank you! The first thing is to ensure that your oven is completely powered off. You can do this by turning off the circuit breaker for about one minute. The idea is to reboot the oven, which starts by turning everything off. So, by turning off the circuit breaker, you are deleting the current setup so that the machine powers on with new features.
I think I Tried this and It did not work.
Got it! *****, in this case, please check the oven’s connection between the keypad and the clock. Ensure it’s well-fixed and secure. Click on “cancel” and wait for approximately 60 seconds. The error should disappear. If you still see the error, you might need to replace the keypad and the clock.
Do you want me to try this and tell you?
Yes, please try it and let me know if it works.
It did work, thanks.
Sounds good! You are always very welcome!
Have a good day.
Please let me know if I can help you with anything else. Thank you! I am so pleased to see your issue got resolved!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!