Updated: March 09, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

My Whirlpool oven of an electric range does not work and I get error message F2E1

Hello, thank you for using Howly.
May I have the model number of your oven?

Customer Replay

My oven does not work, error F2E1

Yes, I got your initial request, thank you!

Customer Replay

I don't know, Black Stainless steel.

Got it! Thank you! F2-E1 is the error code for Touch Pad cable issues. What troubleshooting have you done so far?

Customer Replay

I checked the electrical supply.

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Noted! Thank you! The first thing is to ensure that your oven is completely powered off. You can do this by turning off the circuit breaker for about one minute. The idea is to reboot the oven, which starts by turning everything off. So, by turning off the circuit breaker, you are deleting the current setup so that the machine powers on with new features.

Customer Replay

I think I Tried this and It did not work.

Got it! *****, in this case, please check the oven’s connection between the keypad and the clock. Ensure it’s well-fixed and secure. Click on “cancel” and wait for approximately 60 seconds. The error should disappear. If you still see the error, you might need to replace the keypad and the clock.

Customer Replay

Do you want me to try this and tell you?

Yes, please try it and let me know if it works.

Customer Replay

It did work, thanks.

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Sounds good! You are always very welcome!

Customer Replay

Have a good day.

Please let me know if I can help you with anything else. Thank you! I am so pleased to see your issue got resolved!

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