Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please explain the issue in detail?
Error code 020, it happens all the time and I have to redo everything several times a day. How do I fix this?
Can you please tell me what TV do you have?
Do you use any streaming software and devices?
Phillps
I’m old, what is a streaming device
Roku for example
Yes, it’s the Ruko that gave me the 020 error
Got you.
Please try the following:
What does that error mean, how do I fix?
You get that error if Display Refresh Rate of the Roku device is not properly configured
Ok fixed it, thank you
You are very much welcome!
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