Created: January 21, 2023

My trying to update my you tube tv account and it won’t let me do it on my phone or tablet

Last Edit: January 21, 2023
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Jolene Haston
Jolene Haston Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jolene Haston
Jolene Haston Tech Expert & Writer
Nice to meet you, *****!
Does it show any error messages?
Customer Reply
Can you help me up date my youtube account
Jolene Haston
Jolene Haston Tech Expert & Writer
Do you need to update personal info?
Customer Reply
bank
Jolene Haston
Jolene Haston Tech Expert & Writer
You need to update billing info?
Customer Reply
yes
Jolene Haston
Jolene Haston Tech Expert & Writer
1. Tap on your profile photo.
2. Tap Settings "" and then Billing .
3. Tap Payment method or Update to review, change, or add a new form of payment.
4. View your order history. Select any charge to see more details.
Customer Reply
already did that. They said use a computer did not working
Jolene Haston
Jolene Haston Tech Expert & Writer
have you tried using other device?
Customer Reply
yes
Jolene Haston
Jolene Haston Tech Expert & Writer
Did they also had an error message?
Customer Reply
No
Jolene Haston
Jolene Haston Tech Expert & Writer
So you have updated your info?
Customer Reply
That’s why I’m here with you
Jolene Haston
Jolene Haston Tech Expert & Writer
Did it show any error messages?
Customer Reply
no
Jolene Haston
Jolene Haston Tech Expert & Writer
Did you click on "Save" button?
What devices exactly do you use for Youtube TV?
Customer Reply
save button for what
phone and computer
Jolene Haston
Jolene Haston Tech Expert & Writer
Just wanted to know if there was a save nutton
Are the phone and computer from Apple?
Customer Reply
z is not my 1st time update it
Jolene Haston
Jolene Haston Tech Expert & Writer
Please answer if the devices are from apple
Customer Reply
Yes why
Jolene Haston
Jolene Haston Tech Expert & Writer
YouTube TV no longer accepts payment through Apple’s in-app purchase as of March 13, 2020.
You can still watch YouTube TV content through the app on Apple devices — you just can no longer purchase a YouTube TV membership in the iOS app. If you need help, contact YouTube TV support.
Customer Reply
I will tomorrow thanks for your help
Jolene Haston
Jolene Haston Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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