Updated: March 19, 2023
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by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

My trying to update my you tube tv account and it won’t let me do it on my phone or tablet

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Does it show any error messages?

Customer Replay

Can you help me up date my youtube account


Do you need to update personal info?

Customer Replay


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You need to update billing info?

Customer Replay


  1. Tap on your profile photo.
  2. Tap Settings "" and then Billing .
  3. Tap Payment method or Update to review, change, or add a new form of payment.
  4. View your order history. Select any charge to see more details.
Customer Replay

already did that. They said use a computer did not working

have you tried using other device?

Customer Replay


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Did they also had an error message?

Customer Replay


So you have updated your info?

Customer Replay

That’s why I’m here with you

Did it show any error messages?

Customer Replay


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Did you click on "Save" button?
What devices exactly do you use for Youtube TV?

Customer Replay

save button for what
phone and computer

Just wanted to know if there was a save nutton
Are the phone and computer from Apple?

Customer Replay

z is not my 1st time update it

Please answer if the devices are from apple

Customer Replay

Yes why

YouTube TV no longer accepts payment through Apple’s in-app purchase as of March 13, 2020.
You can still watch YouTube TV content through the app on Apple devices — you just can no longer purchase a YouTube TV membership in the iOS app. If you need help, contact YouTube TV support.

Customer Replay

I will tomorrow thanks for your help

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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