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My trying to update my you tube tv account and it won’t let me do it on my phone or tablet
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Does it show any error messages?
Can you help me up date my youtube account
Do you need to update personal info?
bank
You need to update billing info?
yes
- Tap on your profile photo.
- Tap Settings "" and then Billing .
- Tap Payment method or Update to review, change, or add a new form of payment.
- View your order history. Select any charge to see more details.
already did that. They said use a computer did not working
have you tried using other device?
yes
Did they also had an error message?
No
So you have updated your info?
That’s why I’m here with you
Did it show any error messages?
no
Did you click on "Save" button?
What devices exactly do you use for Youtube TV?
save button for what
phone and computer
Just wanted to know if there was a save nutton
Are the phone and computer from Apple?
z is not my 1st time update it
Please answer if the devices are from apple
Yes why
YouTube TV no longer accepts payment through Apple’s in-app purchase as of March 13, 2020.
You can still watch YouTube TV content through the app on Apple devices — you just can no longer purchase a YouTube TV membership in the iOS app. If you need help, contact YouTube TV support.
I will tomorrow thanks for your help
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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