Updated: April 03, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

My telegram chats were deleted and my chat cache was deleted as well

I restored from a backup and that did not bring my chats back. Is there a way to bring them back? This is for an iphone

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you need help with restoring Telegram messages history through a made backup?


Customer Replay

Someone hacked by telegram, deleted all my messages and cleared the cache. I tried to restore from the last backup, but it did not bring back the deleted chats. I keep reading on google that they're in the telegram cloud, but I don't know if that is true

Have you made an iCloud backup, by any chance?

Customer Replay

I back up to the cloud and I tried to restore to the backup and it didnt bring the chats back

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Have you tried reinstalling the Telegram app?

Customer Replay

no, I have not. should I try that?

Customer Replay

ok, let me do that real quick

Customer Replay

did not work

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Ok, did you have a choice of which backup to choose to restore?

Customer Replay

No, it only gave me an option of the one that backup the previous night

Ok, and the restoration that you've tried was through the iCloud, correct?

Customer Replay


I see, have you done one for iCloud only or for iTunes backup as well? We could try through iTunes

Customer Replay

I don't plug into a computer

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Thank you for your time, *****. In such case, unfortunately, it can't be restored

Customer Replay

Is there a way to go back to an earlier backup. I know phones backup nightly but is there a way to access old backups?

Unfortunately, it's impossible to do it on Telegram, as once the chat was deleted, unfortunately, you can't restore it

Customer Replay

even through a backup?

Exactly, *****

Customer Replay

ok thank you

Is there anything else I can do for you today?

Customer Replay

no thanks

Got it
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