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My telegram chats were deleted and my chat cache was deleted as well
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you need help with restoring Telegram messages history through a made backup?
Someone hacked by telegram, deleted all my messages and cleared the cache. I tried to restore from the last backup, but it did not bring back the deleted chats. I keep reading on google that they're in the telegram cloud, but I don't know if that is true
Have you made an iCloud backup, by any chance?
I back up to the cloud and I tried to restore to the backup and it didnt bring the chats back
Have you tried reinstalling the Telegram app?
no, I have not. should I try that?
ok, let me do that real quick
Sure
did not work
Ok, did you have a choice of which backup to choose to restore?
No, it only gave me an option of the one that backup the previous night
Ok, and the restoration that you've tried was through the iCloud, correct?
yes
I see, have you done one for iCloud only or for iTunes backup as well? We could try through iTunes
I don't plug into a computer
Thank you for your time, *****. In such case, unfortunately, it can't be restored
Is there a way to go back to an earlier backup. I know phones backup nightly but is there a way to access old backups?
Unfortunately, it's impossible to do it on Telegram, as once the chat was deleted, unfortunately, you can't restore it
even through a backup?
Exactly, *****
ok thank you
Is there anything else I can do for you today?
no thanks
Got it
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