Created: November 21, 2022

My telegram chats were deleted and my chat cache was deleted as well

I restored from a backup and that did not bring my chats back. Is there a way to bring them back? This is for an iphone
Last Edit: November 24, 2022
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Nice to meet you, *****!
Do you need help with restoring Telegram messages history through a made backup?
Customer Reply
Someone hacked by telegram, deleted all my messages and cleared the cache. I tried to restore from the last backup, but it did not bring back the deleted chats. I keep reading on google that they're in the telegram cloud, but I don't know if that is true
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Have you made an iCloud backup, by any chance?
Customer Reply
I back up to the cloud and I tried to restore to the backup and it didnt bring the chats back
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Have you tried reinstalling the Telegram app?
Customer Reply
no, I have not. should I try that?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Yes
Customer Reply
ok, let me do that real quick
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Sure
Customer Reply
did not work
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Ok, did you have a choice of which backup to choose to restore?
Customer Reply
No, it only gave me an option of the one that backup the previous night
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Ok, and the restoration that you've tried was through the iCloud, correct?
Customer Reply
yes
Oliver Maslou
Oliver Maslou Tech Expert & Writer
I see, have you done one for iCloud only or for iTunes backup as well? We could try through iTunes
Customer Reply
I don't plug into a computer
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Thank you for your time, *****. In such case, unfortunately, it can't be restored
Customer Reply
Is there a way to go back to an earlier backup. I know phones backup nightly but is there a way to access old backups?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Unfortunately, it's impossible to do it on Telegram, as once the chat was deleted, unfortunately, you can't restore it
Customer Reply
even through a backup?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Exactly, *****
Customer Reply
ok thank you
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Is there anything else I can do for you today?
Customer Reply
no thanks
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Got it
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