Updated: March 21, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

MY SMART TV HAS NO VOLUME

Hello, thank you for using Howly.
May I ask you to specify what brand and model your Smart TV is, please?

Customer Replay

I HAVE SAMSUNG SMART TV

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May I ask you if you checked all cables connected properly, please?

Customer Replay

NO CABLES IT IS ALL WIFI

To enable sound on your Samsung Smart TV, follow these steps, please:

  1. Press the Home button on your remote control.
  2. Go to Settings and select Sound.
  3. Choose the type of audio output you want to use e.g. TV speakers or an external sound system).
  4. Adjust the volume and other sound settings as desired.
    Keep me updated, please.
Customer Replay

I HAVE ALREADY DONE THAT NO RESPONSE

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Just to clarify, please. Have you tried to turn on and turn off the mute with your remote, please?

Customer Replay

YES

May I ask you to unplug your TV at least for 60 seconds and plug it back, please?

Customer Replay

DOING IT RIGHT NOW

Thank you!
Please, notify me if it works for you.

Customer Replay

OK SEEMS TO HAVE FIXED THE PROBLEM THANK YOU. THAT WAS THE ONLY THING I DID NOT THINK OF. THANK YOU

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You are welcome, *****!
Do you have any additional questions I can help you with?

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