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My Hisense TV won't connect to the internet
Short summary:
- Try a soft reset of the TV by unplugging it from the wall and waiting 60 seconds.
- While unplugged, press and hold the power button on the TV for 30 seconds.
- After the minute is up, plug your TV back in.
- Check the ability to connect to the network.
Hello, thank you for using Howly.
Can you please tell me your TV brand and model?
Hisense40h4030fl
What troubleshooting have you done so far?
Re started
Just a simple restart? No factory resetting or soft resetting?
Put in the password several times
The TV recommended that I restart it, so I did
Let’s try to soft reset your TV. To do this please unplug your TV from the wall and wait 60 seconds. While unplugged, press and hold the power button on the TV for 30 seconds. After the minute is up, plug your TV back in.
No buttons on TV maybe the remote?
Yes, you can try with the remote.
OK did that
Check the ability to connect network, please.
OK it worked thank you.
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No thank you
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