Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you, please, tell me the exact model of your machine?
GEWR2705H1ME
What troubleshooting have you done so far?
I HAVE THE PANBELS OFF
Got it.
THER IS NOTHING THROUGH THE BASKET IT ...IT SEEMS to get between the metal basket and plastic housing...sounds like a broken ball bearing rack
Thank you, *****!
It is it the opening edge and the bottom front...they do not move front to back but rather in half circle as I hand move the basked
Thank you for the additional details!
Did you check for objects in the drum?
Yes I did
Nothing in there?
Nothing.. Clean
Did you check between the drum and the plastic tub?
Yes nothing of her than this bearing/ball noise....
It seems like you need to have service repair for your washing machine.
It is not included in the list of our services. Your issue requires help from a repairman, who's able to come to review the problem in person. I would highly recommend not trying and fixing the issue yourself, as it needs to be done by a professional. Please provide me with the area you're living in so that I can provide you with contacts of the best repair services near you!
I, have a home warranty, we just bought home 6 months....will need to call them
Silk still take your contact list
Got it.
I think it should be repaired without problems if you have warranty.
Is there anything else I can do for you today?
Thanks
You are always welcome, *****!
Thank you for chatting with us today!
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Bye
Goodbye!
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