Updated: March 26, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

My GE washing machine sounds as if there are a dozen marbles between the two inner and outer basket what now?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Can you, please, tell me the exact model of your machine?

Customer Replay

GEWR2705H1ME

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What troubleshooting have you done so far?

Customer Replay

I HAVE THE PANBELS OFF

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Customer Replay

THER IS NOTHING THROUGH THE BASKET IT ...IT SEEMS to get between the metal basket and plastic housing...sounds like a broken ball bearing rack

Thank you, *****!

Customer Replay

It is it the opening edge and the bottom front...they do not move front to back but rather in half circle as I hand move the basked

Thank you for the additional details!
Did you check for objects in the drum?

Customer Replay

Yes I did

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Nothing in there?

Customer Replay

Nothing.. Clean

Did you check between the drum and the plastic tub?

Customer Replay

Yes nothing of her than this bearing/ball noise....

It seems like you need to have service repair for your washing machine.
It is not included in the list of our services. Your issue requires help from a repairman, who's able to come to review the problem in person. I would highly recommend not trying and fixing the issue yourself, as it needs to be done by a professional. Please provide me with the area you're living in so that I can provide you with contacts of the best repair services near you!

Customer Replay

I, have a home warranty, we just bought home 6 months....will need to call them
Silk still take your contact list

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Got it.
I think it should be repaired without problems if you have warranty.
Is there anything else I can do for you today?

Customer Replay

Thanks

You are always welcome, *****!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Customer Replay

Bye

Goodbye!

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