Updated: May 25, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

My frndly app doesn't open on my TV after update

Short summary:

  1. Restart your Firestick by going to the settings menu and selecting the "Restart" option. If the issue persists, proceed to the next step.
  2. Unplug your TV from the power outlet.
  3. Leave the TV unplugged for at least 2 minutes.
  4. After 2 minutes, plug the TV back into the power outlet.
  5. Wait for the TV to power up and reconnect to all the devices.

Hello, thank you for using Howly.
What troubleshooting have you done so far?

Customer Replay

I restartred my firestick and l don't know what else to try


Noted, thank you!
Have you unplugged your Tv?

Customer Replay


Please, try to do it
Unplug your device for 2 minutes, then plug it again

Customer Replay

Thanks it's working

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thanks

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