My freezer is working but my fridge section is not getting cold

Short summary:

Do not attempt to repair the fridge yourself as it can be dangerous.
Find a reputable repair service near you by searching online or asking for recommendations from friends and family.
Provide the repair service with the brand and model of your fridge, as well as a description of the problem.
Schedule an appointment for a technician to come to your home and inspect the fridge.
Follow any recommendations or repairs suggested by the technician.

Alex Sherwin

Hello, thank you for using Howly.
Could you please tell me the brand and model of your fridge?

Customer Replay

Chiq CBM250S silver VCM

Alex Sherwin

Got it.
What troubleshooting have you done so far?

Customer Replay

turned the fridge on and off reset temperature have done this quite a few times also cleaned behind fridge any dust

Alex Sherwin

Understood.
Is the fridge door closed tightly?

Customer Replay

Yes

Alex Sherwin

Good.

Customer Replay

the fridge is making a noise not loud

Alex Sherwin

Are you sure that you don't have too much food in your refrigerator that blocks an air vent?

Customer Replay

I have almost emptied the fridge as the food is spoiled

Alex Sherwin

Got you.
Could you please tell me when and how did the problem occur?

Customer Replay

Last night I just didn’t feel the fridge cooling when I opened door also the side of my fridge gets warm when it’s working and that’s not happening
Got it.

Alex Sherwin

Have you tried to clean the refrigerator coils?

Customer Replay

yes
thats located at back of fridge

Alex Sherwin

You vacuumed the coils and then cleaned them with cloth, correct?

Customer Replay

no I did not vacuum them just wiped with cloth also where the water evaporates behind fridge I tried to clean that but there were coils in the way that made that difficult

Alex Sherwin

Understood.
I’m really sorry, but it seems that your problem can’t be resolved remotely and requires the physical presence of a specialist.
I would advise you to not try to repair your fridge yourself because it can be dangerous.
Also, I can help you with finding the best repair services near you if you provide me with your ZIP code.
Are you up to it?

Customer Replay

No but thanks very much for your assistance kind regards