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My fire stick is not connecting
Hello, thank you for using Howly.
Okay, thank you. Does it show you any messages on the screen?
When I press the Alexa button it and go to food and cooking it tells me sorry something went wrong. Please try again later.
Could you check the network status on your Fire TV device, please?
- Go to Settings.
- Select Network.
- Find your network name.
- Press Play/Pause on your remote to see your network status and follow the recommended steps.
settings on the remote?
If you have the Settings button on your remote, yes please
I don’t see a settings
By the way, have you tried to unplug your TV for a minute?
I will try that
thank you so much I believe that did the trick. Hope you have a great day. I appreciate the help. I was going crazy.
Have you checked if the issue is still there?
I can get on Netflix now. Thank you.
Nice!
You are welcome!
Can I help you with anything else?
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