Updated: March 18, 2023
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by Sofiia Tsiunyk
Tech Expert & Writer
428 resolved issues

My facebook account is disabled by mistake

Now I can't access to my instagram account as well, how can I save my instagram account?

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


Nice to meet you, *****
You need to submit the “My Personal Account is Disabled” form


The forms allow you to contact Facebook directly to restore your account. After you’ve submitted a form, Facebook will contact you via the email address that you’ve provided.
You’ll typically receive a response from them in 1 to 5 business days.

Customer Replay

I've already appealed in this way. I was told that this decision has already been considered and that my Facebook account has been permanently disabled. Is there a way to save my instagram account separately?


  1. Please try to fill out this form:

  2. Also, you can use the data access request form if there would be impossible to restore access to that account:

    Choose option 1 then option 4. After you submit the form you’ll get an automatic reply. Reply to that and tell them that you want to download your data but your account is disabled.
Customer Replay

Visitor uploaded: Screenshot.jpg
It seems like i can't successfully fill the firs for m becouse my account is already disabled
And this is what comes from second option
Visitor uploaded: Screenshot.jpg
Is there anything else I can do to save my instagram account?

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Please allow me a moment to review the information you have provided so far. Also, feel free to reply with any additional details you think are necessary.

Customer Replay

Ok, thank you

In this case, you need to try to make the same steps, but a little bit later on.

Customer Replay

Okay, thatnk you very much, I will try in a few minutes or tomorrow, can I contact you after that?

Customer Replay

Ok, greate, thanks
Thank you very much for your help, I must inform you that the problem was solved and I got back my instagram account yesturday! 😊

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I am Glad to hear this!
Is there anything else I can do for you, Masa?

Customer Replay

Nothing for now
Thank you again

You are always welcome!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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