Updated: May 24, 2023
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by Vlad Shvets
Tech Expert & Writer
582 resolved issues

My BT2700 has a strange ringing tone.

It is a rapid high pitched sound that rings at the same time as my normal ring. this rings about 15 times and then reverts to my normal set up along with my answer phone. The answer phone is important but is not being accessed for such a long time most people ring off.

Short summary:

  1. Reset the phone by unplugging it from the power source.
  2. Wait for a few minutes to ensure any temporary issues are cleared.
  3. Plug the phone back into the power source.
  4. Verify if the strange ringing tone issue has been resolved.
  5. Check if the phone is functioning normally with the answer phone cutting in as programmed.

Hello, thank you for using Howly.
And could you kindly specify, was your BT fully charged once the strange sound appear?

Customer Replay

my BT2700 phone has 2 ring tones. One is a rapid high pitched noise along with my normal ring tone. This operates for about 15 times and then reverts back to normal, making my answer phone accessible.

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Yes

Understood, thank you for clarifying!
May you additionally specify: have you done any troubleshooting so far?

Customer Replay

Yes. I have been following the user guide.

Top answer

Noted that!
Let's try resetting the phone by unplugging it from the power source and waiting for a few minutes before plugging it back in.
This can help to clear any temporary issues that may be causing the strange ringing tone.

Customer Replay

Thank you. Tried this. It seems to be OK.

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You're very welcome!
So, may you clarify once again: is there no additional sound now?

Customer Replay

Yes, it seems to be fine with the answer phone cutting in as programmed.

Understood, thank you for clarifying!
And is there anything else I can do for you today?

Customer Replay

No thank you. Your help is greatly appreciated.

Thank you for clarifying!
And you're very welcome!

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