Hello, thank you for using Howly.
Please, could you specify the Hotmail email address you're referring to?
*****@hotmail.com
Noted
Have you tried resetting the password?
yes
May I ask what went wrong or which step you got stuck at?
several days ago and I forgot
I see. Do you have access to a phone number ending in *****?
tried many ways
yes
Please, follow the instructions below to reset your email account password:
will try. thanks
My pleasure!
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