Updated: May 24, 2023
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by Anton Khomyk
Tech Expert & Writer
993 resolved issues

Lost hotmail password

Short summary:

  1. Visit the Microsoft password recovery page by going to: https://account.live.com/ResetPassword.aspx
  2. On the password recovery page, enter your email address in the provided field and click on the "Next" button.
  3. Select the option to receive the verification code on your phone number and click on the "Next" button.
  4. You will receive a verification code on your phone. Retrieve the code and enter it in the appropriate field on the password recovery page. Then click on the "Next" button.
  5. On the next page, you will be prompted to create a new password. Type your desired new password in the provided field. Ensure you choose a strong and secure password. Then click on the "Next" button.
  6. Your email account password will be reset to the new password you specified.

Hello, thank you for using Howly.
Please, could you specify the Hotmail email address you're referring to?

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Customer Replay

*****@hotmail.com

Noted
Have you tried resetting the password?

Customer Replay

yes

May I ask what went wrong or which step you got stuck at?

Customer Replay

several days ago and I forgot

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I see. Do you have access to a phone number ending in *****?

Customer Replay

tried many ways
yes

Top answer

Please, follow the instructions below to reset your email account password:

  1. Visit the Microsoft password recovery page: https://account.live.com/ResetPassword.aspx
  2. Enter the email address *****@hotmail.com and click Next.
  3. Select to send the verification code to your phone number and click Next.
  4. Select Get code - paste or type the code you received and select Next. On the next page, you will be offered to create a new password. Type your new password and select Next.
Customer Replay

will try. thanks

My pleasure!
Is there anything else I can do for you today?

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