Created: January 18, 2023

Keep getting no satalite signal on TV

Last Edit: January 18, 2023
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Jake Jeong
Jake Jeong Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jake Jeong
Jake Jeong Tech Expert & Writer
Nice to meet you, *****!
Could you please tell me, what TV do you have?
Customer Reply
LG
Jake Jeong
Jake Jeong Tech Expert & Writer
Thanks!
And could you please tell me, are you using any TV box such as Roku or others?
Customer Reply
no
Jake Jeong
Jake Jeong Tech Expert & Writer
Thank you, noted!
*****, please try the following:
Check whether the remote has an Input/Source button. If so, press the button and select the input that matches the source.
If your remote lacks this feature, press the Home button, go to the TV’s Upper-Right corner for the Input Icon, and then click on it.
If your inputs are labeled, click All Inputs to see each of the Port numbers.
Customer Reply
ok will try
Jake Jeong
Jake Jeong Tech Expert & Writer
Take as much time as you need!
Customer Reply
it says searching for listings then goes to no sat signal thats it
Jake Jeong
Jake Jeong Tech Expert & Writer
I see.
Have you tried to unplug your TV from the power outlet, waiting for 30s and then plugging it back in?
Customer Reply
started on Sunday during the world cup final yes done it lots of times
Jake Jeong
Jake Jeong Tech Expert & Writer
Understood.
Please try these steps:
On your remote, press the Home button.
Click on Settings. After that, select QUICK SETTINGS.
Select Open channels, Channel tuning, and then Manual Tuning.
Click on Channel Watching.
Check the signal strength it shows nothing
Got it.
*****, do you have a 'Power Button' on the side of your TV?
Customer Reply
dont think so
Jake Jeong
Jake Jeong Tech Expert & Writer
Could you please check and tell me if you have, please?
Customer Reply
cannot see one
Jake Jeong
Jake Jeong Tech Expert & Writer
Got it, thanks!
*****, you are using AV, correct?
Customer Reply
what is AV
Jake Jeong
Jake Jeong Tech Expert & Writer
Are you using an antenna, or are you connecting something through an HDMI cable?
Customer Reply
amtenna
disc
Jake Jeong
Jake Jeong Tech Expert & Writer
Have you tried to re-plug the antenna cable?
Customer Reply
no
Jake Jeong
Jake Jeong Tech Expert & Writer
Please try to and tell me the results.
Customer Reply
its on the house wall outside
Jake Jeong
Jake Jeong Tech Expert & Writer
It should be connected to your TV with a cable.
Could you please check, on the back side of your TV near the HDMI outputs, there should be an AV output with a round cable, is it there?
Customer Reply
ok. i am 84 years old so its difficult will get back to you when my Son comes in thx for your help
Jake Jeong
Jake Jeong Tech Expert & Writer
Understood.
Is there anything else I can do for you today?
Customer Reply
bye
Jake Jeong
Jake Jeong Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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