Keep getting no satalite signal on TV

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
Could you please tell me, what TV do you have?

Thanks!
And could you please tell me, are you using any TV box such as Roku or others?

Thank you, noted!
*****, please try the following:
Check whether the remote has an Input/Source button. If so, press the button and select the input that matches the source.
If your remote lacks this feature, press the Home button, go to the TV’s Upper-Right corner for the Input Icon, and then click on it.
If your inputs are labeled, click All Inputs to see each of the Port numbers.

Take as much time as you need!

I see.
Have you tried to unplug your TV from the power outlet, waiting for 30s and then plugging it back in?

Understood.
Please try these steps:
On your remote, press the Home button.
Click on Settings. After that, select QUICK SETTINGS.
Select Open channels, Channel tuning, and then Manual Tuning.
Click on Channel Watching.
Check the signal strength it shows nothing
Got it.
*****, do you have a 'Power Button' on the side of your TV?

Could you please check and tell me if you have, please?

Got it, thanks!
*****, you are using AV, correct?

Are you using an antenna, or are you connecting something through an HDMI cable?

Have you tried to re-plug the antenna cable?

Please try to and tell me the results.

It should be connected to your TV with a cable.
Could you please check, on the back side of your TV near the HDMI outputs, there should be an AV output with a round cable, is it there?

Understood.
Is there anything else I can do for you today?

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