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I've had my sky stream suspended, I have managed to pay £40.00 of the £86?
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
So you want to know how to return your Sky account if i am not mistaken?
Yes
To reinstate your account, you must set up a continuous payment method and pay your FULL balance.
Go to sky.com/myaccount and Sign in. Click Bills & payments, then click Restore your services.
Type a continuous payment method and click Update your payment details.
Type a payment amount and your card details.
Click Next and confirm the reinstated timescales.
Are the instructions clear to you?
I've done all that,but they want the full amount
You have said that you paid £40.00 of the £86
Yes
To return your account you need to pay another £46
Oh OK thank you for your help
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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