Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
So you want to know how to return your Sky account if i am not mistaken?
So you want to know how to return your Sky account if i am not mistaken?
Customer Reply
Yes
To reinstate your account, you must set up a continuous payment method and pay your FULL balance.
1 Go to sky.com/myaccount and Sign in. Click Bills & payments, then click Restore your services.
2 Type a continuous payment method and click Update your payment details.
3Type a payment amount and your card details.
4 Click Next and confirm the reinstated timescales.
Are the instructions clear to you?
1 Go to sky.com/myaccount and Sign in. Click Bills & payments, then click Restore your services.
2 Type a continuous payment method and click Update your payment details.
3Type a payment amount and your card details.
4 Click Next and confirm the reinstated timescales.
Are the instructions clear to you?
Customer Reply
I've done all that,but they want the full amount
You have said that you paid £40.00 of the £86
Customer Reply
Yes
To return your account you need to pay another £46
Customer Reply
Oh OK thank you for your help
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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