Created: February 23, 2023

I’m trying to watch the menu on X-box and I’m being blocked by parental controls

I am 40 and blocked by parental controls... It's my account
Last Edit: February 23, 2023
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Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
Nice to meet you, *****!
Which model of Xbox do you have?
Customer Reply
Um. Idk
Not the new one the one before that. Series um x? Or s?
Xbox S
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
You can click on the heading that says User Accounts and Family Safety. Once you are in it, you will see Parental Controls. Click on it and set it to off. This will turn off the parental controls that might be on for any user account.
Please check your Xbox.
Could be S.
Customer Reply
When I click that it says "change pin" or do you mean not in the app
You mean not in the app. Sorry. Thanks.
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
Its ok.
Please tell me which options it gives you?
Customer Reply
Privacy & online safety... And family settings
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
1 Select Family Settings. Alternatively, if you want to adjust the content settings on your own account, select Content Restrictions instead.
2 Select Manage Family Members.
3 Select the account you want to disable restrictions for.
4 Select Access to Content.
Customer Reply
My daughter is too old for any restrictions she's off to college in a couple years. Can I just turn this off?
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
Yes of course, please follow the guide to turn it off.
Please read my message above.
5 Select Unrestricted.
6 Select Privacy & online safety.
7 Select Xbox Privacy
8 Select Adult.
Customer Reply
Thank you so much. Is there a way I can give you 5 stars or anything? You guys get $ tips?
10/10.
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
I'm really happy to hear this, but no, we don't get tips😁
If you are satisfied with the level of our service, please click "Rate expert" on the top of our chat window and press the thumb-up button.
Customer Reply
Will do. Thanks so much
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
You are welcome!
Is there anything else I can do for you today?
Customer Reply
Nope. You were beyond awesome. Great customer service.
I hope you have a great rest of your morning day or night
Yelyzaveta Tsyplenko
Yelyzaveta Tsyplenko Tech Expert & Writer
Thank you! I'm happy to hear that. Same to you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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