You can click on the heading that says User Accounts and Family Safety. Once you are in it, you will see Parental Controls. Click on it and set it to off. This will turn off the parental controls that might be on for any user account.
Please check your Xbox.
Could be S.

Customer Replay

When I click that it says "change pin" or do you mean not in the app
You mean not in the app. Sorry. Thanks.

Yelyzaveta Tsyplenko

Its ok.
Please tell me which options it gives you?

Customer Replay

Privacy & online safety... And family settings

Yelyzaveta Tsyplenko

Select Family Settings. Alternatively, if you want to adjust the content settings on your own account, select Content Restrictions instead.
Select Manage Family Members.
Select the account you want to disable restrictions for.
Select Access to Content.

Customer Replay

My daughter is too old for any restrictions she's off to college in a couple years. Can I just turn this off?

Yelyzaveta Tsyplenko

Yes of course, please follow the guide to turn it off.
Please read my message above.

Select Unrestricted.
Select Privacy & online safety.
Select Xbox Privacy
Select Adult.

Customer Replay

Thank you so much. Is there a way I can give you 5 stars or anything? You guys get $ tips?
10/10.

Yelyzaveta Tsyplenko

I'm really happy to hear this, but no, we don't get tips😁
If you are satisfied with the level of our service, please click "Rate expert" on the top of our chat window and press the thumb-up button.

Customer Replay

Will do. Thanks so much

Yelyzaveta Tsyplenko

You are welcome!
Is there anything else I can do for you today?

Customer Replay

Nope. You were beyond awesome. Great customer service.
I hope you have a great rest of your morning day or night

Yelyzaveta Tsyplenko

Thank you! I'm happy to hear that. Same to you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!