Updated: March 21, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

Im locked out my Xbox account

Hello, thank you for using Howly.
What troubleshooting have you done so far?

Customer Replay

I’ve tried to change it on the Xbox app and looked online, I’ve managed to log into my email for the account on my phone because of Face ID recognition but can’t seem to change it

Okay, thank you for the details.
Can you please go to your Settings app, then open the Passwords menu? Please check if you have the password for your Xbox account saved there.

Customer Replay

On my phone or Xbox ?

On your iPhone Settings app.

Customer Replay

Will do

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Keep me posted!

Customer Replay

Don’t worry I am now in :)

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