Im having trouble connecting my smart T6R to the intenet can you help?

*****

I have a Worcester boiler that is connected to a smart termostat supplied by Honeywell, I can connect to the black box but that just says that it has no internet connection

the phone i am connecting with says the Lyric E58C4E can't provide internet?

I believe it is the number of the Honywell black box (the Lyric T6R)

my phone connects to this black box, but says there is no internet

i am trying to go through the set up but it won't let me go past the 2nd screen

it says go to the internet setting on the black box, which I can do but that just says connecting, which I'm assuming is to the white box on the wall next to the boiler, with that it says hold the button for 3 seconds and it will connect, but it doesnt

I've rebooted everything, several times

no

the white box on the wall just says press reset then hold the button for 3 secconds and it will go into discovery mode, which it does but still doesnt connect

I can connect to my wifi with my phone and the honeywell thermostat

yes, which it does
the thermostat anyway

o, it just says connecting, which i think is the problem the black (T6R thermostat) cannot connect to the white box on the wall (nextx to the boiler)
that should have said no, it does not say connection sucsessful

there is a white box on the wall with honeywell written on it, and i believe the thermostat needs to connect to it?

I dont think the white box has a model number on it, i will check

there are no markings on it, other than honeywell

I believe its called a Receiver Box
I have just managed to Bind the two devices, however the black thermostat box still says there is not internet

it does not give me any connection options

yes

i doo not see my internet as an option
i just see lyric E58C4E and a X

one second

I am trying to send the pic, not sure if it's too big?

it says E58C4E then it says connecting, but it doesnt allow me any options, I.E what to connect to?

i'll give that a try, it needs a reboot so if i lose you i will try again later.. thanks