Updated: April 01, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

I’m having issue with requesting rides is not taking my payment

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
What happens when you try to do that?

Customer Replay

which time I do that it keep telling me that something is wrong with my payment. I should try it again.

author

Do you try to use another card?

Customer Replay

I try different card is still not waking and I try to pay with PayPal still telling me the same thing

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author

What does it tell you?

Customer Replay

It’s keep telling me that there is payment issue I should try it again

author

Do you try to reinstall the app?

Customer Replay

and each time I request the right they keep cancel so it
I tried it didn’t work either

author

What exactly it tells you?

Customer Replay

Let me try again and tell you what is telling me

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Customer Replay

I think is working now

author

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thank you if I have another issue I’ll contact you guys. Thank you so much for your time.

author

We are glad that you have resolved your issue using Howly!

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619 resolved issues
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