Updated: March 13, 2023
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by Anna Keiablo
Tech Expert & Writer
806 resolved issues

I would like to get a refund for the $10 charged Uber

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
To order a refund please follow these steps:
Click on “your trips” and choose the trip you wish to request a refund for. The app offers several reasons that you can choose from that most closely resembles your specific refund request. Add details as needed to best inform Uber of your situation and submit it for review.


Customer Replay

Can't see where to do it once opened

Do you see "Your Trips"?

Customer Replay

Is this thru the app or emailed receipt

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Through the app.

Customer Replay

Ok all fixed, thanks

I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

No thanks

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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